Grab Hold of the ORAL INTERVIEW!
Grab Hold of the ORAL INTERVIEW! Many years back, our friend and Battalion Chief Dennis O'Sullivan (retired) said, "The Oral Interview gets you the job!” I agree. The Oral Interview is where a firefighter candidate needs to put their efforts. Here is what I mean – Imagine that I am a rater on the receiving end of your Oral Interview. Let’s say I get a positive feel from you [...]
Tell Your Unique Story
Tell Your Unique Story Earning a firefighter’s badge is a goal! And, your success in a firefighter’s Oral interview is all about your presentation skills. Our many decades of experience tell us that a candidate will do well to weave personal experiences or stories into his or her answers. A candidate’s life experiences are unique. Personal stories can present a clear picture of who the candidate is and how [...]
Stories Get Badges
Stories Get Badges During the interview process, raters are often doing a lot of writing. Time after time, candidates tell me when they start telling one of their signature stories, the raters will stop writing, look up, put down their pens, and are taken on a journey with the story. This adds energy and builds candidate confidence. Stories work effectively because they go directly to the brain and entertain. [...]
It’s All in the Presentation!!
It’s All in the Presentation!! When it comes right down to it, your presentation skills are everything! In a group situation like the ORAL, it is even more important. I say this because being able to put your best foot forward while in front of a group is one of the top fears among candidates. In my experience, I have witnessed many who tend to panic. Read this [...]
Captain Bob – A Simple Q & A (Part 2)
Captain Bob – A Simple Q & A (Part 2) The Q & A continues: Captain Bob” Smith is a retired firefighter and fire captain. A member of the MOTIVATIONAL SPEAKER HALL OF FAME, Captain Bob speaks on the topics of overcoming stress and developing superior communication skills. He has written 2 books: Eat Stress For Breakfast and Fire Up Your Communication Skills. With three successful start-up businesses, education, [...]
Captain Bob – A Simple Q & A (part 1)
Captain Bob – A Simple Q & A (part 1) Captain Bob” Smith is a retired firefighter and fire captain. As a motivational and public speaker on the topics of overcoming stress and developing superior communication skills, Captain Bob has written 2 books: Eat Stress For Breakfast and Fire Up Your Communication Skills. With three successful start-up businesses, education, and over 40 years of research, Captain Bob thoroughly enjoys [...]
Is That Your Phone?
Is That Your Phone? In many instances, access to a cell phone has made our lives easier. They provide conveniences to rather complicated situations. Being able to reach a loved one in difficult times, checking on your teenager who broke curfew, and alerting the authorities to trouble are just a few of the many times we are glad to be connected. Cell phones offer comfort in worrisome times. [...]
New Year’s Resolutions
New Year’s Resolutions New Year’s Resolutions. You make them. I make them. We all make them. You see – a new year brings hope and optimism for what might come. It brings a fresh start to correct the wrongs of years past. For many, the new year means that the possibilities are endless. A 2023 Forbes Health “OnePoll” Survey found some resolutions more popular than others. The top 3 [...]
Who Are You Sending to the Oral Board?
Who Are you Sending to the Oral Board? Picture this. You are sitting on the Firefighter’s Oral Board and candidate after candidate comes in, sits down, and sounds just like the person before. I am not kidding. Each candidate repeats the same things as if they memorized each other’s responses to our questions. As a participant in the Oral Board, there is no greater is disappointment. Here is what [...]
Trouble with the Written
Trouble with the Written If you are having trouble with the written portion of the firefighter hiring process, do not feel bad. You are not alone. Trying to make the cut where departments are raising the bar is a “thing”. Of course, you want to improve your score on the written tests it is still weighted. Even still, the top program for preparing for the written test is the Encyclopedia of [...]
Have a Plan!
Have a Plan! If you have been trying to get hired by a fire department, you have probably had some interesting experiences – both good and bad. You have run into problems that you may or may not have overcome. Here's an example of a simple fire problem. You give an on-scene size-up at a residential fire. There is smoke blowing out of a bedroom window. You order your [...]
You Must Come Out Swinging!
You Must Come Out Swinging! If I have witnessed it once, I have witnessed it 100 times. Too many candidates get sucked into concentrating too much on the check-off list for their tactical without realizing it. In the process, they lose control of the fire and their score gets hammered. Q: What's your best tactic for rescuing or knocking down the fire? A: An aggressive attack on the fire! [...]
Unmasking the Oral Board Question
Unmasking the Oral Board Question During my career as a firefighter and Fire Captain, I witnessed about everything imaginable in Fire Service. Having been on more than a few Oral Boards, I believe there are about 30 oral board questions – give or take. That said, these questions can and will be disguised as hundreds of other questions. Buckle up. Be ready! Now is the time to prepare for [...]
Fantasy Land – For Real!
Fantasy Land – For Real! If you want to become a firefighter, an Oral Board Interview is in your future. There is no way to get around it. So – know this: The Oral Board interview is like Fantasy Land. It is not like the real world. Your answers in the oral board might not be what you would do in real life. The board understands the rules and [...]
A Little Advice
A Little Advice When I was working at the firehouse, my friend, Paul, was called into work. Knowing I had done some communication and relationship work, Paul took me aside and said, “Bob, my marriage is in big trouble.” As I have mentioned before, the divorce rate of firefighters is extremely high. I asked Paul to tell me more. He told me that six months earlier he and his [...]
If Mama Isn’t Happy
If Mama Isn't Happy When you finally get that call and pack up for the academy, do not forget the ones who stood by and encouraged you along the way. Do not forget those who were your sounding board or stayed up with you at night trying to figure out how you could get a badge. Firefighters already have a higher divorce rate than many other occupations. You do [...]
Man In the Mirror
Man in the Mirror We get it. You want to be a firefighter so badly, that you can taste it. It is all you have ever dreamed of. Right? Right! Here is the key. The best way to get hired and earn that badge is to put yourself in a position where the department can't go around you. Here is what I mean. If you have the attitude that [...]
Always the Bridesmaid
Always the Bridesmaid Just about every day, Captain Rob and I receive emails from folks who want a career in Fire Service. Some of the emails are written as a thank you. Some are about problems they have run into. Some – like this one – are worth sharing. Doing so might help somebody else. At least, this is our hope. Captain Bob, I was one month from being [...]
A Little Bit About Coaching
A Little Bit About Coaching Being a person of faith helps tremendously in this job. Personally, my faith seems to give me a moral compass, a code of honor that keeps us out of trouble and helps with decision-making. I think that it helps many with this. In my experience faith has helped people dig a little deeper when they have needed it the most. You see, as firefighters, [...]
Information is Key!
Information is Key! If we have said it once, we have said it 100 times. After 40 years in Fire Service, we know a thing or two about earning your firefighter’s badge. As retired Fire Captains, Rob and I have found ways to share this knowledge so that others can have their dream job as a firefighter. After all, being a firefighter is like having a front-row seat to [...]
To Take the Job or Not!
To Take the Job or Not! A few years ago, one of our candidates, Gavin, was going to a chief’s oral for a training position. Several older and in-service firefighters were offering Gavin their advice. They were saying that he should not be doing this. They said it could limit his chances of being hired by another department where he was on the list. Gavin was focused on what [...]
The Problem with Pre-Existing Problems
The Problem with Pre-Existing Problems Do you have a pre-existing medical problem? Is there a glitch in your personal life that will stop you from moving forward? Maybe there are charges, and you have a record. If there is a chance that any of these will show up on your background, do yourself a favor. Find out early if any of these will interfere with a career in firefighting. All [...]
Your Goal is the Badge. What’s Your Plan?
Your Goal is the Badge. What’s Your Plan? Having helped many over the years earn the badge, we have seen a thing or two. Yup. We have witnessed all types of candidates. Why is this important? Because we are passing our experience and lessons learned onto you. Here is the bottom line – you need to score high enough on your Oral Board to get a call-back. If you [...]
Read What Others Say: Testimonials
Read What Others Say: Testimonials Many of our candidates score high enough on their Oral Boards to get a background packet. Right there and then, this puts them in the hiring process. Their buddies with far more credentials didn't believe them. As a matter of fact, they were angry because it wasn't them going forward. Here are some of these testimonials. Captain Bob, I have passed my first Oral Board ever for [...]
Keep Your Eyes on the Prize!
Keep Your Eyes on the Prize! Have you ever wanted something so badly that it is all you can think about? It could be a new car, a relationship, a house, or a JOB – like becoming a firefighter. When all you can see is what you want – how do you make sure you get closer and closer to reaching your goal? How do you know you are [...]
Private Coaching Will Make A Difference!
Private Coaching Will Make A Difference! “Hope is the anchor to the soul.” – unknown My name is Captain Rob. I am Captain Bob’s son. It is my job to coach all the entry level applicants nationwide. The folks I coach are not doing anything wrong. The truth is they simply fail to include some of the key things they have done in the past that will help them [...]
Feeling Lucky?
Feeling Lucky? With all that this said about being a medic, I must tell you that we help candidates get hired all the time with little or no experience. Introducing Jim. Jim picked up one of our flyers when he picked up an application for the San Francisco Fire Department test. He saw the ad for the test in the newspaper. Now, Jim was not a kid. With no [...]
Anxiety Is Very Common – Especially When Testing!
Anxiety Is Very Common – Especially When Testing! Depending on your age, you will or will not be familiar with everyone having some sort of debilitating disorder. It is commonplace. The topic of this recent blog revolves around ANXIETY. By modern standards, anxiety is an emotion earmarked by feelings of tension, worry, and can include some physical changes like an increase in blood pressure. Folks with anxiety disorders typically struggle [...]
Multiple Job Offers
Multiple Job Offers Email from Jimmy who has received 2 offers: Dear Captain Bob - After getting your program, I got offered a job. Today, another job offer came. It's unreal. Thanks for helping me package the product (Me) and sell it. It worked! Here is my dilemma. I received a conditional offer of employment from a County Fire. I have signed it and will mail it out. I [...]
Your Polygraph is Inconclusive
Your Polygraph is Inconclusive Part of the firefighter hiring process may or may not include a polygraph test. Do not be surprised if your day with the polygraph examiner comes sooner rather than later. Here is what the poly looked like for Bill. There were six pages of questions. These questions were read out loud by him before he was hooked up to the polygraph. When Bill was hooked up, [...]
Never Ever Lie!!
Never Ever Lie!! According to Doug Williamson, a 35-year veteran polygraph evaluator from www.polygraph.com “It is a very serious mistake to believe that you will pass your polygraph or CVSA tests just because you are telling the truth - they are not "lie detectors". Scientific research proves that simple nervousness will cause a truthful person to fail!” Meet Phil. I got a call from him just after he failed his polygraph. [...]
Are Polygraphs Lying to Us?
Are Polygraphs Lying to Us? Being prepared for the firefighter hiring process before you show up will put you in a better position to get that badge. You do not want to be caught flat-footed and wondering what happened when the career you have been pursuing evaporates before your eyes. Are you hearing me? Let me tell you about SCOTT. The first time I had contact with him was [...]
New Rookie
New Rookie A few years ago, I talked to a devastated candidate at a written test. This paramedic had been hired with four other medics by a good fire department. After four months he was fired. He said he thought things were going fine. Then, the captain started telling him that the other firefighters didn't like some things he was saying, starting counseling and documenting him for not taking down [...]
Know the Formula!
Know the Formula! If I have said it once, I have said it a hundred times, after 40 years in Fire Service, we know a thing or two. Some things have changed in fire service, but not the basics. What I mean is that the written and physical ability tests are still pass/fail while the ORAL BOARD carries all the weight of getting you that badge. After sitting on [...]
Don’t Chit-Chat – PUT A CORK IN IT!!
Don't Chit-Chat – PUT A CORK IN IT!! Often, we get phone calls or emails from candidates after they have completed portions of the firefighter hiring process. This guy wrote to me about his experience during his Oral Board. Read what he wrote and my response below. Captain Bob, I recently passed a written and agility for a department. I had my oral interview the next day. Honestly, I felt [...]
Having Trouble with the Written?
Having Trouble with the Written? The firefighter hiring process is unlike any other job interview process you will ever experience. And, if you have read my other blogs, you know how I feel about being prepared. It is a MUST! Even still, no matter the preparation, you might get hung up as you move along. Let’s talk about the written. Is this where you are having trouble? Are you [...]
Really? YOU GOT FIRED FROM A DEPARTMENT?
Really? YOU GOT FIRED FROM A DEPARTMENT? Let's get real here! One of the most difficult hurdles to get over is being fired by another department. It is a blow for sure. But, the cold, hard truth is that there has been an alarming rate of new firefighters fired in their academy and during probation. So, what is going on here? Here is what we know: The number one [...]
Attitude is Everything
Attitude is Everything. Attitude – ever since you were a kid, your parents have told you to mind your attitude. Behave yourself. Respect others. Be kind. And, so much more. In school, teachers may have praised you if you had a positive attitude in the classroom. Maybe you helped other kids or stood up to the bully. Your good attitude was noticed. Later in life, your first boss may [...]
It’s Finally Here!
It’s Finally Here! Well, it's finally here. Your day has come. Congratulations! And, welcome, Brother. There were ups, downs, twists, and turns. No matter what happened and however long it took, you stuck with it. Persistence is key. You now have your badge. Let's back up and talk about the road traveled to get here. Sharing your experience could help others get the badge, too. Don't be too big [...]
When You Think the Process is Easy – YOU ARE WRONG!
When You Think the Process is Easy – YOU ARE WRONG! Here is the situation. Let's say that someone you know is a NAVY SEAL. Imagine the process that this SEAL went through to earn his status in the military – and it is quite prestigious to be a SEAL. Now – imagine that this SEAL has always wanted to be a firefighter. One would think that this person [...]
They Call Me Poodle
They Call Me Poodle The pressure is on. There is no turning back. You have wanted this your whole life. If there is ever a time when you feel as though you are under a microscope, it is during an intense series of job interviews – like the ones you will experience in the firefighter hiring process. Here is what I mean: A guy goes in for his oral [...]
There is No Need to Create Trails!
There is No Need to Create Trails! In all my years in Fire Service, one thing stands out and shocks me again and again. I cannot believe what many candidates will freely and willingly reveal! Let me explain: Often, candidates call me after an oral board, background check, or psychological interview. They are concerned by some information they have revealed. Usually, this is related to something from their past. [...]
Crossing the Bridges
Crossing the Bridges Part of the work we do in preparing recruits for the firefighter testing process involves fielding phone calls. We get many, many phone calls. Some of these calls are from folks who want help with the Oral portion of a test. First, I ask the date of the Oral. The usual response is that the Oral has not been scheduled yet. They have just put in [...]
Getting that Phone Call
Getting that Phone Call Here is what Josh wrote: “Today, I'm writing with a sigh of relief. I have been offered a position with a department in Oregon. I start on January 3rd. I want to thank everyone for the help and encouragement down the long path. I want to say a special thank you to Fire Captain Bob. Without his words of wisdom, I don't think I would [...]
Thanks, Coach!
Thanks, Coach! Do you remember being in high school and you had a tough class? You had to pass otherwise you would not be able to play sports or worse, your parents would be pissed. What did you do? Well, if you are like some, you asked the teacher for extra help or you found someone to study with on a regular basis. Maybe you did both. The other [...]
Mechanical Principles: The Ins & Outs
Mechanical Principles: The Ins & Outs If you are interested in being a firefighter or maybe your hiring process has already started, congrats! Let the games begin. This journey will be unlike any other interview you have ever experienced. Let’s talk MECHANICAL PRINCIPLES. Here is an introduction to help you with what many find difficult in the exam process: PULLEYS: 1. The more pulleys, the easier it is to [...]
Getting Down to the Short Strokes
Getting Down to the Short Strokes I get a sinking feeling when someone tells me they have been eliminated from the process after getting accepted for a conditional job offer. He or she wants to know what can be done to further their dream of earning the badge. My question is why didn’t you call me before you went on to the next step? Often the answer is that [...]
Keep the Home Fires Burning!
Keep the Home Fires Burning! The phone rings. You get the call. It is happening. You are moving forward. Well, first things first. Yes, your career is making the next move and you are headed to the academy. But, let’s not forget the ones who stood by and encouraged you along the way, were your sounding board, stayed awake at night to figure out how you could get a [...]
Digging In: Your Background Check
Digging In: Your Background Check After 40 plus years in Fire Service, we have seen a thing or two. We have been asked some great questions. This is always the case when it comes to the background check. Here are a few: What exactly happens during a background investigation? What kind of information does the background investigation dig up? Who do they contact and how? Is it likely they [...]
Navigating the Background Appeal
Navigating the Background Appeal Even after working with firefighter candidates, we usually hear from them. From time to time, a candidate will call or email when things are good, and when things are not. We are happy to help. Read what situation our friend, John D., ran across. Dear Captain Rob, Once again, I need some advice. About 10 years ago, I got in trouble for having a fake [...]
When the Wheels Come Off the Wagon!
When the Wheels Come Off the Wagon! The firefighter hiring process includes a Psych Test with an evaluation by a psychologist. When the evaluation goes wrong, the firefighter candidate is eliminated from the hiring process. As you can imagine, the wheels start coming off the wagon. Here is how it goes down. Before the interview, the psychologist will often have you take a separate personality test, fill out a [...]
Pass the Psych Test the First Time Out!
Pass the Psych Test the First Time Out! You want to be a firefighter. You have jumped through all the flaming hoops and made it through the background check. Then, you are offered the job pending the medical, which includes a psychological test. You take the test, no problem. Right? Wrong! All of a sudden, the phone stops ringing. Let me tell you about my experience with Bill - [...]
Improving Poor Oral Board Skills
Improving Poor Oral Board Skills If we have said it once, we have said it a thousand times, your scores on the ORAL BOARD are crucial in landing a firefighter position. And can be 100% of what gets you hired. Here is the million-dollar question. What are you doing incorrectly that is keeping you from getting hired? The bottom line is most firefighter candidates don't have the right interview [...]
The Number One Problem in Getting Hired
The Number One Problem in Getting Hired If your dream has always been to become a firefighter, most likely you understand that there is a process that happens to earn the badge. Chances are you have researched or talked with others about the firefighter hiring process in general. There are applications to fill out and requirements to meet. You know this. Part of this process means that there is [...]
Physical Agility: Technique, Momentum, and Grip
Physical Agility: Technique, Momentum, and Grip Firefighter candidates don't realize that it's not just strength that is required in physical agility. If you are having problems in the physical, there are steps you can take to prepare. Before I go any further, I want to be clear that the NUGGETS here are technique, momentum, and grip. You do not want any surprises during the Physical Agility. I encourage firefighter [...]
Eliminated on Your PBQ – Where’s the Threshold?
Eliminated on Your PBQ – Where’s the Threshold? Here is a very real situation. You took an online Preliminary Background Questionnaire (PBQ). When you tried to continue, it flashed PERMANENT DISQUALIFICATION! You wonder what the heck happened? Let’s be clear. The Preliminary Background Questionnaire is designed to eliminate candidates early in the hiring process before they spend lots of time and money on those who they would refuse later. [...]
Five NUGGETS for A Successful Firefighter Job Interview
Five NUGGETS for A Successful Firefighter Job Interview After 40 years in Fire Service and much of that on the line, I know a thing or two about earning your badge. I know that nothing else matters to you than becoming a firefighter. Most likely, you have wanted to become a firefighter for as long as you can remember. I understand that being a firefighter is in your blood. Afterall, [...]
NO! You Are Not Ready!
NO! You Are Not Ready! Read my lips – or these words. No matter what you think or no matter how much you have been down this road before, you must accept one cold fact. You are not ready for the firefighter testing process that is required of all firefighter candidates. How do I know? Trust me. After 40 plus years in Fire Service and working with firefighter candidates [...]
It’s a Small World
It’s a small world Ever feel like you are living in a fishbowl – or under a microscope? Here is the story of Tom. He is going in for his oral interview in Berkeley, Calif. He has an education, loads of experience, and he's ready to knock 'em dead. Tom is ready! They asked him to tell them about a stressful situation he'd been in at work and how [...]
Who Are You Sending to the Oral Board?
Who Are You Sending to the Oral Board? I can't think of anything more disappointing than to spend lots of time, money, and effort to get your oral board presentation memorized, only to find out that you sound just like the person who interviewed before you. From an interviewer's perspective, there is nothing worse than sitting in a room and listening to person after person come in, sit down, [...]
Goals and Why We Need Them?
Goals and Why We Need Them? Goals – we all have them. We need them. They keep us moving forward and on track with what matters. Goals relate to family, work, education, and just about everything in our life. Ask yourself this – What is your goal? Is it a degree? Is it a firefighter's badge? Once you know what you want, how do you make it happen? Let's [...]
Nailing Your Oral Interview
Many of our candidates are going for their Oral Boards. For some, this is their first oral. And some scored high enough to get a background packet. This puts applicants in the hiring process. At first, their buddies with far more credentials didn't believe them. Then, they were angry because it wasn't them going forward. Here are some thoughts. A candidate wrote to me and told me he had [...]
One Step at a Time
I had a candidate tell me he went to an interview wearing a tie, suspenders and no jacket. I asked him, "Who did you think you are Larry King?" I a One Step at a Time I get a sinking feeling and my heart goes out to those who call and ask, what they can do after being eliminated. This is even after getting a conditional job offer. My question [...]
The Hiring Process
The Hiring Process When the scores start coming, I start getting phone calls. I am referring to a testing cycle in LA. Many of our candidates nailed the top three slots to go on in the process. For many, this is their first time in the "Hiring Process". And, after we congratulate our candidates, we tell them to BUCKLE UP! They have already heard the rumors. Often, they are [...]
Don’t Open a Can of Worms
Don’t Open a Can of Worms. I can't believe what many candidates reveal! Candidates often call me after going to an oral board, doing background checks, or psychological interviews. They are concerned by some information they have given. Often it is related to something from their past. My first question is who besides you knows this? Who could they contact that could tell them this information? The usual answer [...]
Are You Fire Academy Ready?
Are You Fire Academy Ready? Just because you passed the physical agility does not mean you are ready for the fire academy. Whether you agree or not, the physical agility has been watered down to be politically correct. Departments know this. So, the training division will have you jumping through hoops to make sure you can do the job before you go “on line”. And, this is exactly how [...]
First and foremost – Your mom was right.
First and foremost – Your mom was right. Honesty is always the best policy. That said, understand that the Preliminary Background Questionnaire is designed to eliminate candidates early in the process before they spend time and money on those who would not make it. Yes, candidates should live their lives as if their future of being a firefighter depends upon it – because it does. And, some departments include [...]
Losing the GIG. What’s Next?
Losing the GIG. What’s Next? Let's get real here! Firefighters can be fired in their academy and during probation. It happens. One of the most challenging hurdles to get over is being fired by another department. If you are in this situation, the main thing is not to blame others. It is time for you to take a step back. Take responsibility. Make sure you understand what has happened, [...]
After 40 years, We Know a Thing or Two
After 40 years, We Know a Thing or Two After 40 years in fire service, we know a thing or two. Let's get started….. The written and physical ability are pass/fail. These tests are cut and dry. You either make it or you don't. There is no wiggle room. Why does this matter? Because 100% of the score to get a badge is in the Oral Board. Yes, you [...]
Luck is for the Prepared
Luck is for the Prepared How many times have you thought about luck? What is luck? How many times have you felt that someone has had a better chance than you? Are some born lucky? After all, they earned their firefighter's badge while you are still working at it. Well, I call BS! There is no such things as luck. If you want the badge, then work for it. [...]
No Preambles – EVER!
No Preambles – EVER! Our Constitution has a preamble. It sets the tone for the body of law that follows. This is like the preface of a book that sets the scene for the story. In one-on-one coaching, many firefighter candidates, either knowingly or unknowingly, do the same thing. Don’t be one of these people! A firefighter candidate is often asked why they want to be a firefighter. I’ve [...]
One-on-One Coaching Works
One-on-One Coaching Works By the time I have finished one-on-one coaching with a firefighter candidate, he/she is more than ready to get off the phone or leave my house. You see, the truth is that the amount of information we go over can be overwhelming. As a result, our sessions are recorded, and the taped sessions become a great study guide. Here is why. Sometimes it is hard for [...]
Don’t Let This Happen in Your Interview
Don’t Let This Happen in Your Interview We have all been at a party where a group of guys is standing around telling jokes and laughing. Then, somebody says something that doesn't quite fit, and the mood is gone. Enter the uncomfortable silence. Do not let this happen at your interview! Besides answering the questions correctly and having enthusiasm, it is crucial to keep a smooth flow during your [...]
Follow The Bouncing Ball
Follow The Bouncing Ball Why is it that some firefighter candidates apply and go through the steps to earn the badge with what seems like complete ease? Why is it that some candidates struggle? The answer is simple. Being prepared matters. Let’s take a look at how this is done. Humor me as we follow this firefighter candidate over a two-week period. Note that this candidate has never been [...]
Your Competitive Advantage
Your Competitive Advantage Every Saturday, there is a Farmer's Market in our town. Many booths sell fresh-picked strawberries. Even so, there is one strawberry booth that stands out. This booth's line of customers is half a block long. People stand in this line for up to 20 minutes. Anyone will tell you that these strawberries are the best. So here is the question. What makes these strawberries better than [...]
The Oral Board Skinny
The Oral Board Skinny With many years in Fire Service, we have seen it all. Yes – we have seen just about every type of person, and every scenario come through the hiring process. We have seen the good, the bad, and the ugly, so to speak. Here is what we know at www.eatstress.com: If a firefighter candidate is going to get hung up, it will be on the Oral [...]
This Testimony Says It All
This Testimony Says It All As retired Fire Captains in Fire Service, my son and I enjoy what we do to help firefighter candidates earn the badge. Whether it's answering emails from candidates, talking on the phone to walk a candidate off the ledge, or simply sharing in the excitement as a candidate moves further along in the hiring process, Captain Rob and I are all in. At eatstress.com, we [...]
The Background Check
The Background Check That’s right. You have made your decision and are ready to give it your all to become a firefighter. You are committed to doing everything you can, within reason, to earn your badge. We hear what you are saying. And, all of us at eatsress.com want this for you, too. Let’s get started. How does your background look? Even if you are already a firefighter and making a [...]
What Do I Wear To A Lateral Interview?
What Do I Wear To A Lateral Interview? So, you are seeking a Lateral position. Understand that you are applying for a snot-nosed rookie position. And, know that you have no time or rank with the department where you are testing. The question is what to wear. Well, don’t wear your military, volunteer, other department, dogcatcher, or other uniform to your interview. Here is why. For some reason, firefighter candidates [...]
The Best Oral Board Secrets Revealed!
The Best Oral Board Secrets Revealed! The Oral Board is the most misunderstood part of the firefighter testing process. It is where candidates typically get hung up again and again. How do you fix that? A candidate must prepare, prepare, and prepare again. A candidate must be ready to nail the Orals. Why? Simply put, the Oral Board gets you the job! Many applicants tell us they want this [...]
Applying For A Lateral Position
Applying For A Lateral Position The biggest problem when seasoned veterans take entry-level or lateral tests is that they can’t place themselves in the position of being a snotty-nosed rookie. It’s hard for them to remember what it was like to be the newbie. Instead, they try to hammer the Oral Board with their credentials. They think the Board will just hand them the job. But, the truth is [...]
Persistence Is Key!
Persistence Is Key! At eatstress.com, we work with candidates from all over the country. And, we hear from them regularly before, during and after we engage to help them earn the badge. Here is an email we received: Captain Bob, I have been testing for 10 years and have taken approximately 73 tests. I want to figure out what the heck I'm doing wrong, so I can get the badge! [...]
A One-Page Resumé
A One Page Resume A resume. Yes, you need one. It is pretty much mandatory for any job you would ever want. But, here is the trick – KISS. You have heard that before. It means, Keep It Short and Sweet. When you put your thoughts together for your resume, write it believing the raters won’t go past the first page. I am telling you the truth here. Be concise. [...]
Do I Need a Letter of Recommendation?
Do I Need a Letter of Recommendation? If just one thing is true, it is this. The ORAL is unlike any interview you have ever experienced. I am telling you the hard, cold facts when I tell you this. A letter of recommendation as it applies to the interview process is just one area where the difference is obvious. You may think it will help to have letters of [...]
Commit To Your Career
Commit To Your Career Over the years, we have helped thousands – yes, thousands – earn the badge. At eatstress.com, we work with candidates through not only private coaching but also guide them along when they choose a more independent route. We hear from candidates when they succeed. We hear from candidates when they feel they have hit a wall. And, we can help them turn the corner. Here is [...]
The Unique Oral Board
The Unique Oral Board For many people, job interviews can be tough. Whether a seasoned corporate worker bee looking for something new, or a kid fresh out of school, interviews can be very tricky. This truism applies to applicants working to earn their badge. Let me explain what I mean. First and foremost, the corporate interview is very different than the interviews you will experience as you work towards [...]
A Seat at the Table
A Seat At The Table In my 40 plus years in fire service, I have seen this as a constant question. And, a great question. WHO GET A BADGE? WHO GETS A SEAT AT THE TABLE? Let me tell you the cold, hard truth right here and right now. Getting this job has nothing to do with how great a firefighter you are. It has nothing to do with [...]
Practice Makes Perfect
Practice Makes Perfect At eatstress.com, our goal is to help as many as possible live their dream and earn their firefighter’s badge. It’s that simple. With 40 plus years of experience, we have helped dreams come true for thousands. After all, we all know that being a firefighter is a front row seat at the greatest show on earth. Before we go any further, let me ask you a question. [...]
Remember – It’s for the Experience
Remember - It’s for the Experience Every day, those of us at eatstress.com have the chance to change lives. And, to be completely honest, my son, Rob, and I are very grateful. It is an incredible feeling to be able to help so many live their dream. Here's another situation I would like to share. In doing so, I hope I encourage you to see your own struggles are not insurmountable. [...]
The Possibilities Are There – If You Are Willing
The Possibilities Are There – If You Are Willing All too often, we hear candidates say they only want to work for a particular department or in a certain area like their hometown. And, when they test outside their area of interest, they are adamant that they would never work there if offered a job. Volunteers hang their hopes on one day being a paid member of their department. They hang on [...]
Dreams Do Come True – When Prepared
Dreams Do Come True – When Prepared Having over 40 plus years in fire service, I can brag and tell you that I know a thing or two. I hear from candidates every day about their struggles and difficulties scoring high enough to get the job done. With our program, we work to help them discover what is holding them back and what needs to be overcome in order [...]
Which Path Will You Take?
Which Path Will You Take? In our last four academies, we hired 39 medics and 12 firefighters. Here was the thinking….our department wanted a medic at each station. As a result, we were down about 25-30 people. And, we didn’t hire all medics because medics weren’t the people who were retiring. The long and short is that we didn’t need everyone to be a medic. We just needed some [...]
How Long Can You Tread Water?
How Long Can You Tread Water? I could not agree more with the value of an education. Education can and will help you in many ways. But, here is the truth – everyone has an opinion about this, and there are exceptions to every rule. How does that translate to a career in Fire Service? There are many roads to earning your firefighter’s badge, and there are no guarantees [...]
The Curve Ball Question
The Curve Ball Question Because I interact with many who use our eatstress.com program, I received this email: Captain Bob, I have been a volunteer firefighter for 3 years now. I only began seeking employment as a career firefighter 1 year ago so that I could finish my bachelor’s degree. I have never had any problem passing written and physical exams but am getting eliminated after oral boards. I am at a [...]
It Can Happen F-a-s-t
This is How Fast It Can Happen Things can happen fast. Let’s follow this recent candidate over a 2-week period to understand how fast. And, by the way - this candidate had never been to an Oral interview and was a non-medic testing against medics. Here is Pat’s story. From Pat: Hi Captain Bob: I just took my first interview with a multi-agency test after going through your audio/video [...]
Shoot for the Moon
Shoot for the Moon We all have dreams. It is what keeps us moving forward. Dreams get us out of bed in the morning. Some dreams are attainable. Some are not. But, we still dream. Here is a situation where I was asked to give my opinion. Captain Bob- I've been offered a position to pitch with the minors. It doesn't pay much, and I don't know if I'm good enough [...]
Run Like Hell…
Run Like Hell! You are interested in a career in the fire service. The jobs are out there. And, as a matter of fact, we’ve all heard the stories about people looking for fire service jobs even though they feared something from their past would stop them from earning the badge. It might be something big or small holding you back. Let’s take a closer look at how your [...]
Do I Need a College Degree?
Do I Need a College Degree? Let’s get something clear – very clear - Leave no doubt that I fully believe in education. If you want to get a doctor, lawyer, public Administrator, Engineer or any other career that requires a college degree and beyond. But….don’t think for a second that a college degree is the key to earning your badge and becoming a firefighter. Here’s a timeline to [...]
It’s An Early Christmas!
It's An Early Christmas! I told Nick that in our experience, this meeting was going to include a job offer conditional on passing the medical. It was exciting news. This was an emotional time. Not only did Nick get this e-mail on his birthday, but he was driving home for Thanksgiving the next day. That very next week, Nick was with the other candidates in the lobby when they [...]
Not Your Momma’s Oral
Not Your Momma’s Oral Sometimes, you will hear folks talk about how easy it was in the '70s to get hired as a firefighter. Back then, people got hired right off the street. There was no test. It was just a handshake. You see, fire departments in the late '60s and early '70s earned incentives for hiring guys coming back from Vietnam. Those guys now have 30 years in [...]
Do You Have the COURAGE It Takes?
Do You Have the COURAGE It Takes? So – you have wanted to be a firefighter for as long as you can remember. You want it so bad you can taste it. But here is the hard cold truth - If you can’t answer yes to the following questions, you will never – and, we mean never, see a badge! Before we get started, ask yourself these questions: Are [...]
First Time Out
First Time Out We get it. It's your first time taking the test. You're nervous. What can you do to give yourself an edge? And, you are wondering if anyone out there has been hired on their first try? The answer is, YES. Here is a look at Steve's first time out..... A very excited candidate recently called me with a great story. At age 23, Steve decided he [...]
Didn’t Get By To Pick It Up
Didn't Get By To Pick It Up I was invited to a career day for a paramedic college a couple of weeks ago. Several fire departments and ambulance companies were represented. A group of aspiring candidates was standing around my table, asking questions. One candidate said he had just taken oral boards in Oakland and CoCo County. With our video playing on a VCR monitor in the background, I [...]
Wind Chimes
Wind Chimes Have you ever listened to wind chimes? One hangs in our back yard. It contains 6 chimes. When there is not much breeze, only one chime is heard. It's a constant monotone gong, gong, gong, gong. When the wind changes direction ever so slightly, all-6 chimes begin to play a melody. It would take a short time as an oral board rater to hear the same constant [...]
The Root of the Question
The Root of the Question A candidate was asked, "What have you done to prepare for this interview?" He thought for a moment. I asked him what he thought the question was really asking. It was clear he believed this question had to do with the interview and not the bigger picture. When he left the interview, he immediately remembered one of the 30 possible oral board questions. "What [...]
Tell Us About A Time…
Tell Us About A Time... The testing process remains the same for fire and law enforcement and will continue to include an oral interview. The things they are looking for within this process are changing slightly. They are looking more at the personality of the applicant than the resume and credentials. The thinking is that if we are going to train the new hire to do things our way, [...]
LIFE IS TIMING
LIFE IS TIMING While in Washington DC with our 13 and 15-year-old grandsons, I read a topic on one of the firefighter bulletin boards. A candidate, named Mike, was asking a scenario question about a firefighter who showed up for a shift and had been drinking. What do you do? I thought Mike received some bad advice on how to answer the question. Right away, I emailed Mike to [...]
RESUMES ARE NOT A SUBSTITUTE!
If it doesn't come out of your mouth, you will not get credit! Question: If they don't accept resumes, then how are they going to know what I did? Will I somehow have to work all that information in the oral? And if so how and where? Thank you- a confused wannabe Reply: One of the major error's candidate's make is thinking that because I have listed experience and [...]
LIFE CAN BE YOUR PLAN B
LIFE CAN BE YOUR PLAN B Jon and his 9-fire technology academy buddies set out to target six departments in the northwest where they wanted to work. Their Plan A would cultivate these departments and be in a position when they tested. After almost two years, no one got hired or was high enough to be considered. Then Jon read a section of our website that encouraged candidates to [...]