Becoming A Firefighter or Officer-----The Complete Guide to Your Badge! Fire "Captain Bob"
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Who’s Captain Bob?

Rob’s corner:  Wisdom and insight

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FREE 101 Inside Secrets How to Get A Badge

Got A Question? Call or e-mail us here

LA City Fire Now Testing Monthly Here!

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Psychological Interviews

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There is a wealth of information in past issues of our newsletter here

CPAT Agility

Coaching Entry Level

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FREE 10 day test drive of inside secrets.  Learn more here

Resume Service

Five Nuggets for successful Oral boards

30 sample oral board questions

Bonus Nugget

Affiliate Program

New badges from our program

Check out how candidates have improved their position in gaining a badge. What changed?

Who’s Captain Bob?

Rob’s corner:  Wisdom and insight

Seminar dates

Links to other firefighter web sites

Coyright 1998 - 2010

 

 

"Getting the

job of your

dreams is

like winning

the lottery!"

 

 

 

 

 

"Nothing

counts 'til

you have

the badge

Nothing!"

 

Anything

less and

you're

still the

bridesmaid.

 

 

 

 

 

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Just keep it Simple

Question for Captain Bob,
I will soon be testing in my first recruitment. I would like to ask you one of the sample questions from this departments' oral boards that they passed out to help us prepare for the test.
"You are a firefighter at Station One. You go out to eat at a malt shop with your fellow firefighters and when you go to pay the bill, the malt shop owner offers a 50% discount off the total price. Another customer in the malt shop overhears this and states, "It must be nice to receive half price!
Why should you guys get such a deal?" How would you approach this situation and what would you expect to accomplish by using this approach?"
My answer to this would be "Since these are the very people that I am employed to serve I would treat this as a delicate matter. I understand fully why this customer is upset and would do my best to keep him happy, I would even go as far paying his bill. By this action I would hope to at the very least improve his image of civil servants."
What do you think, Captain Bob? Am I way off, or somewhere in the ball park?
Any insight that you could provide would be greatly appreciated.
Ben
Captain Bob's reply:
Like most candidates you're putting too much into the question and answer. Often candidates complicate and over analyze the question until they get analysis paralysis. They ask anyone that will stand still long enough what they think. They end up with answers like yours. You end up sounding like canned "Clone"; concentrating more on what the citizen thinks than the answer you need to give.
Although I don't like giving direct answers to questions, this is a short and simple one. Use K.I.S.S. (keep it simple sweetie).
Consider this: Just keep it simple. Don't accept the offer. Forget the part about paying the other persons bill. If the board wants to pursuit it, be the broken record with "I wouldn't accept the offer." The board will be onto the next question.
It proves that again that, "Nothing counts 'til you have the badge . . . Nothing!"
"Captain Bob"
Ask "Captain Bob" Any Question
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Fire "Captain Bob" Smith has coached countless entry level and promotional candidates to get their badge. He is a retired 28-year Hayward, Ca. Captain, speaker/author of the audio/video program "Conquer the Job Interview," the book "Fire Up Your Communication Skills" ISBN 09657620-6-8 and a member of the prestigious National Speakers Association. You can book him as a speaker or get a copy of his books and tapes by calling toll free at 888-238-3959.
E-mail: captbob@verio.com  Web site: http://www.eatstress.com
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