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Our slogan is "Nothing Counts 'til you have the badge . . . Nothing!"  Here to share this with you are the most recent recipients of their promotional badges in our program:

Captain Bob,
I have been reading your e-mails for some time. Last year, I ordered
the book and study material for promotions. A long story short, I took
all of your advice, even down to a brand new pair of underwear. I have
just received word that I am #8 on the captains list. The list is
expected (hopefully) to go to 15 or 20. I work in the City of Milwaukee
Fire Dept., which is about 1000 full paid members. This was my third
captains exam in seven years. One piece of information about MFD's
process is we only receive the final scores. We never get feedback or
any information on how or what we did throughout the process. So
whatever I did this time, it worked for me. Thank you again, and I will
spread the word about your site. Lt. Jim

Here’s a couple of Chief’s Badges!

A wise incident commander gathers resources and puts them to use where
they can do the most good.

When it comes to the promotion list for officers, positions on the
eligibility list are often determined by hundredths of a point. In order
to get as many of those hundredths of points as possible, gather your
resources and apply them accordingly. Captain Bob's promotional package
is a just one of the many resources available.

The assessment center exercises have many land mines that you don't want
to step on and lose valuable points. And, while assessment center
exercises are based on actual practice, assessment center exercise
scoring is not necessarily based on actual management practices. Captain
Bob's promotional package, and Captain Bob's knowledge of the
ins-and-outs can be a an excellent resource for you.

Tom Dominguez
Fire Chief
Coalinga State Hospital Fire Department


Bob & Rob,
Been reading your stuff for years, apparently it worked. The city
didn't even interview anybody else. Keep pushing people to be where they need to be.

http://www.wekz.com/home/news.cfm?date=1/25/2005

You guys are the real deal. I couldn't believe you took the time to
call and congratulate me. This department really is the climax of my career. Not a busy dept by any means, but just what I was looking for to finish my career. We are a small P-O-C department with 4 engines, and a truck, 52 members and only about 200 calls a year. It is the greatest place in the world to be Chief. We work on a first name basis, and have a true two way
dialogue about department issues. This is my third department, and it
feels like this is where I "grew up". Not many people are lucky enough to have the opportunity to lead two departments and make a difference. All of this is because of the nuggets I picked up from you. Hey, guys THIS WORKS FOR PROMOTION TOO! I would, and will wholeheartedly recommend your program to anyone who is looking to advance to the upper echelon's of management.
Thanks again, and you will always be welcome at our house!

Daryl A. Rausch
Fire Chief
Monroe Fire Department
1110 Eighteenth Avenue
Monroe, WI 53566-1850
608-329-2575
Cell 608-558-2470
drausch@cityofmonroe.org

Subject: Testing results

Captain Bob, I am writing you to let you know that after 6 years of testing for Captain and coming up just short, I decided to seek coaching with you. I am happy to announce that I got my results today, and I scored number one! I am scheduled to get promoted in July. Thanks for your help. Jim B. Spring Hill Fl.

Success story

Capt. Bob: Recently, our department gave promotionals for Batt. Chief, Captain, and Lieutenant.  I tested for the Captain's position and came out #1 on my first try.  I finished with a 96.25% on my oral board.  I used your Gold Package and, once again, your advice paid off.  I was badge #2396 in 2006 when I finished #1 on the Lieutenant's test when I first purchased your Gold Package.  I applied what you said and you've changed mine and my family's life forever.  I get sworn in Monday 4-21-08, and I start my new position on 4-22-08.  I can expect a raise of almost 20%, better holiday and vacation picks, and I'm 2nd-in-command of our shift of 25 and I've only been with my current department for 8 years!  Thank you so much for your wisdom and insight.  Please feel free to use this testimonial in any way that would help you.  Sincerely, Captain-to-be Will Anderson

Sir,  I wanted to thank you for your help with the recent promotion process that I went through.  Even though there were some parts of the assessment center that I had no idea about the interview tips and suggestions still landed me in the #2 spot with 4 badges up for grabs.  I get mine next month.  The program along with your help with my resume helped get me there.  We will be having another promotion exam in about two years for Captain and I believe that my next step will be your coaching program

Thank you, Daren Greening Lieutenant (to be) North Washington Fire Dept.

Capt. Bob, I can't thank you enough for your wonderful materials.  I can proudly say that number one on our list is mine and I am adjusting just fine to my new role as Ladder Captain. Thank-you again, Captain Brian Jones, Sierra Vista, AZ Fire Department

Got my badge! Just like to thank you. Out of 40 I was # 3 and got promoted to Lt today. It was my first try. So thanks again.  Brian

Capt Bob,I just wanted to let you know that you can finally add me to the long list of Capt Bob success stories!  It has been a long 11 months, but I was officially notified today of my promotion to Lieutenant.  Your program, but more importantly your coaching session, gave me the confidence I needed to get through the oral and physiological portions of the exam.  The chief informed me today that I scored number one through all 3 portions of the exam.  I believe that your program, along with countless hours of studying and hard work made the difference.  I begin tomorrow morning at 8 am.  Thanks again for your help and support.  I will certainly recommend your program to the members who are preparing for the next exam.

Best regards,Jeff Kaplan,Lieutenant

Englewood (NJ) Fire Department

Got the Badge

Captain Bob; I am writing to inform you of my promotion to CAPTAIN here @ Salt Lake City Fire Department, on January 8,2008. THANK YOU!!!!!

Fraternally Marc Morger Captain, B-Platoon Salt Lake City Fire Department

New Chief:

Hi Bob I just want to take a moment to bring you up to date with my interview for the Chief position.

I believe that this interview was no doubt my best effort. I was never so at ease and comfortable during an interview. The interviewers made us all comfortable and the format worked in getting us all to express our selves. We were given 30 min each to sell ourselves. I used your advise from the CD, fire nuggets, and used real stories in my interview. When I noticed that I was at 50 min and still going I asked if I should continue a I was past the 30 min time period. The interviewers all agreed to allow me to continue. Which I did for another 20 min.

I was able to make the final round of three candidates for the position. When they reviewed the interview results I was in a almost dead heat with one other candidate. This other candidate and I are best friends and business partners. My friend and Captain was offered the position which was the right thing for the department to do . He has more time on the job  and is a Captain on shift. I am a Lieutenant on the Captains list awaiting an opening.

However we also have a residency clause and he would have to move into the city to be the Chief. After two weeks as Acting Chief he decided that the position was not what he wanted. And to move his family would be a hardship. He submitted his resignation to the department.

I was the next candidate on the list and was offered the Chief position on December 11, 2007. I accepted the position and started as Chief the next morning. I want to thank you for providing me with the tips and tools to as you say "Get the Badge".

I will recommend your program to all the firefighters in our department for future promotional exams. This program can only help them bring out the best in themselves.Thank you again  Jim

Capt Bob-
It's been about six months since I got my Lieutenants badge out west and I have some amazing news... I have been given an interim promotion to Asst. Chief!!!

Although I love being an Lt, and plan on keeping my rank for years to come, the Chief of my Department gave me an interim position as the Asst Chief of EMS Ops. Our current EMS Chief is leaving and the Command Staff met to determine what to do until they filled the position. They decided that they would fill the spot with a current Lt. There were many that met the criteria, and they selected the one still on probation.... ME!!! It is un-heard-of...

I wanted to thank you for your program. I feel that part of the reason I was given this opportunity was that I used your program during my testing process (and Chief's interview). I feel that your "nuggets" painted such a good picture of my abilities that it led the Chiefs to give me an interim promotion. 

Happy Holidays and Thanks Again, Ben

Reply:  Ben, you must have blown the doors off that assessment center!

Bob, I don't know if you will remember me, but you and I exchanged numerous e-mails after I purchased your program.  I wanted to thank you for your insight and thank you for the personal e-mails you exchanged with me.., the great advice you gave me proved very helpful.

I was not able to get time to schedule any one on one with you, but the assessment center lesson(s) improved my score and were invaluable (particularly the peer counseling).  I just had my interview with the City Manager and Chief this afternoon.  Thirty minutes later I was offered the job.  Which I accepted.  Twenty five years in the making, but several hours of direction from your program set me on the right track for the interviews. Thank you very much.  Marty

Capt. Bob, I just wanted to take a moment to thank you for your help and the  software and information you provided.  I just received my results  and placed 13th on our list and should have my promotion by this summer!

I know without a doubt that your suggestions as well as the coaching I received was beneficial and helped to "separate" me from some of the others.  I also found out that within the top thirteen at least five other individuals had found out about and used your software  (although not from me!!).  I also know that one of my raters was very familiar with the "nuggets" concept, as he stopped what he was writing, looked directly at me, smiled, and once I was done with my  "nugget" he continued on with his writing.  We BOTH knew, that I had just successfully used a "nugget"! Thanks again, Jeff

 

Captain Bob,

A friend of mine told me about your site and I signed up for your newsletters. I have been a Firefighter/Paramedic here in Norfolk VA for 17 years and have been trying to get promoted for the past 8. It was always almost but no badge! I was frustrated and ready to give up. Then I saw your tips and started paying attention to what you were saying. I buckled down, studied hard, read everything I could get my hands on, and practiced for my assessment like you recommended! The tape recorder helped me improve my presentation tremendously! I ended up number 2 on the list! Then I followed your recommendations for preparing for the Interview. And now.....I received my Badge as a Lieutenant December 23rd,2004! What a great Christmas Gift! Thank you Capt. Bob for all the great advice. I am telling everyone about you! I will be ordering your CD as I will be challenging the Captains test in 2 years and I want to be ready! Thanks again for what you are doing for your brother Firefighters! Mike Norfolk VA

Hi Bob, Thought I'd drop you a line to let you know "I GOT MY BADGE" I ordered your  promotional package last spring and used the info to help me promote to

Lieutenant. I was number two out of 33 who tested. Thanks Bob!

Mark Hill, Lieutenant Spokane Valley F.D.

Bob & Rob,

Been reading your stuff for years, apparently it worked.  The city didn't even interview anybody else.  Keep pushing people to be where they need to be.

Here's the press announcement: http://www.wekz.com/home/news.cfm?date=1/25/2005

You guys are the real deal.  I couldn't believe you took the time to call and congratulate me.  This department really is the climax of my career.  Not a busy dept by any means, but just what I was looking for to finish my career.  We are a small P-O-C department with 4 engines, and a truck, 52 members and only about 200 calls a year. It is the greatest place in the world to be Chief.  We work on a first name basis, and have a true two way dialogue about department issues.  This is my third department, and it feels like this is where I "grew up".  Not many people are lucky enough to have the opportunity to lead two departments and make a difference.  All of this is because of the nuggets I picked up from you. Hey, guys THIS WORKS FOR PROMOTION TOO!  I would, and will wholeheartedly recommend your program to anyone who is looking to advance to the upper echelon's of management.

Thanks again, and you will always be welcome at our house! 

Daryl A. Rausch, Fire Chief Monroe Fire Department

1110 Eighteenth Avenue Monroe, WI 53566-1850

608-329-2575 Cell 608-558-2470

drausch@cityofmonroe.org

Wait! Captain Bob wants to give you a 10 day FREE test drive of selected inside secrets how to get a Promotional badge.  Learn more here

Captain Bob:

A wise incident commander gathers resources and puts them to use where they can do the most good.

When it comes to the promotion list for officers, positions on the eligibility list are often determined by hundredths of a point. In order to get as many of those hundredths of points as possible, gather your resources and apply them accordingly. Captain Bob's promotional package is a just one of the many resources available.

 The assessment center exercises have many land mines that you don't want to step on and lose valuable points. And, while assessment center exercises are based on actual practice, assessment center exercise scoring is not necessarily based on actual management practices. Captain Bob's promotional package, and Captain Bob's knowledge of the ins-and-outs can be a an excellent resource for you.

Tom Dominguez, Fire Chief Coalinga State Hospital Fire Department

Captain Bob,

I have been reading your e-mails for some time.  Last year, I ordered the book and study material for promotions. A long story short, I took all of your advice, even down to a brand new pair of underwear.  I have just received word that I am #8 on the captains list.  The list is expected (hopefully) to go to 15 or 20.  I work in the City of Milwaukee Fire Dept., which is about 1000 full paid members. This was my third captains exam in seven years. One piece of information about MFD's process is we only receive the final scores.  We never get feedback or any information on how or what we did throughout the process.  So whatever I did this time, it worked for me.  Thank you again, and I will spread the word about your site. Lt. Jim 

Captain Bob,
A friend of mine told me about your site and I signed up for your
newsletters. I have been a Firefighter/Paramedic here in Norfolk VA for
17 years and have been trying to get promoted for the past 8. It was
always almost but no badge! I was frustrated and ready to give up. Then
I saw your tips and started paying attention to what you were saying. I
buckled down, studied hard, read everything I could get my hands on, and
practiced for my assessment like you recommended! The tape recorder
helped me improve my presentation tremendously! I ended up number 2 on
the list! Then I followed your recommendations for preparing for the
Interview. And now.....I received my Badge as a Lieutenant December
23rd,2004! What a great Christmas Gift! Thank you Capt. Bob for all the
great advice. I am telling everyone about you! I will be ordering your
CD as I will be challenging the Captains test in 2 years and I want to
be ready! Thanks again for what you are doing for your brother
Firefighters! Mike Norfolk VA

Hi Bob, Thought I'd drop you a line to let you know "I GOT MY BADGE" I
ordered your promotional package last spring and used the info to help
me promote to Lieutenant. I was number two out of 33 who tested. Thanks Bob!
Mark Hill, Lieutenant Spokane Valley F.D.
 

I recently tested for LT. and Captain. After using your program I am
now #1 on the Lt. list and #2 on the Captains. Prior to your program I was #8 on the Captains and did not make the LT. Thanks.

Captain Bob,

Four weeks ago I bought your promotion program and was impressed by the
simple messages you provided. I listen to your tape every day in the
car and watch the video every night in bed. I bought a micro recorder
and started to record myself 2 weeks before the big event. I cannot
believe how much the tape recorder helped. I found myself identifying
things that just did not sound right. I went through every question you
had and provided my answer. I let my wife listen and tell me what she
thought, she identified quite a few “things” about it, like repeating
myself and being “over the top” on some questions. It was definitely a
“Keep it Simple Sweetie” kind of thing.

Today the results came in and I finish number one in our group of 10.
Thanks so much for the help. Rueben

Capt Bob: It's official-- I am going to be promoted January 2, 2005. I'm
still flying over this whole thing! Thanks again for all of your help. I have attached a copy of the
promotion list. Thanks again!--Jeff Janus

Just to let you know I got the promotion to medic supervisor for our
agency. It couldn’t have happened with out your program and hearing
myself on the tape recorder. John Alaska

Captain Bob: So, it went something like this....

Monday was the Oral Exam--the part I was dreading. It was 5 questions in a group interview format and I thought I did pretty well. The results were posted on Tuesday and I scored a 12.76 out of 15--not bad considering the top score was 13.20. I remained at the top of the list from the previously scored professional achievement points, seniority, and department evaluations. I felt confident that I had done the best I could have in the interview. I was A LOT more prepared than I would have been had I not used your program.

Now, I'm not from some big city department. And, $300 bucks is some big money--but, it was worth every penny! It gave me the confidence and encouragement to do the best job I could! THANK YOU!

Today was the written exam--worth 40%. I scored in the top 3 and remained at the top of the list. I should get my (LT) badge in January.

I read all of the other candidates emails on your site and I thought that maybe your program works for them---on BIG departments---but it might not work for me. I could not have been more wrong! Your entire program from the video to the tape to the handouts worked like a charm. And the private coaching was awesome. I'll tell you what really sold me---when took the time to call me on the phone and answered every one of my questions. That really meant a lot!

So, if you have anyone that is skeptical, send 'em my way. If you're ever in Chicago, let me know, I'll buy you dinner. AND THANKS A MILLION! 

And you were right---THERE"S NO BETTER FEELING IN THE WORLD! Be safe! --Firefghter Jeff Janus

Reply:  That should soon be Lt. Janus.  Jeff was going against 19 other candidates.  He placed number 1 by one full point his first time out.  As you can tell, he was one happy guy when I talked to him right after the scores were out.  I sure love what I do!

Capt Bob: It's official-- I am going to be promoted January 2, 2005. I'm still flying over this whole thing!--Jeff Janus

Capt bob: Well. I’m #2 on the list out of 8 on the captains test. I have the least seniority and time, so I feel good; a few of the people have 12- 20 years on me. 

My oral interview score went up, 74 last time to 82 this time.

My written test score, which is a CPS test, was 76. Highest was 78, median was about 70.

 Oral presentation score was 94.  I scored a 76 last test.

Clone answers STINK, Personal stories RULE.

TELL IT FROM THE HEART.

If you do not say it, it did not happen.

Fantasyland is what it is all about.

Thank you for your help. It was time and money well spent.  Jayson 

It is the greatest job in the world without a doubt. If you really want it, lay it all on the line and go for it. If not, don't waste your time or the departments.

Another milestone:

Captain Bob, thanks for your help.  You gave me an oral coaching session over the summer.  I doubled my competitions score and topped the oral board/assessment center. I got the Captain’s badge last week.  So far you helped 3 guys from our department and your system worked for all 3 of us.  1 top score, 1 captains badge, and 1 chiefs badge.  Thanks again. John

I now have some great news. I came in second after the Chiefs interview for the position of Fire Captain and I must admit that all the information received was of great help. I want to thank Capt. Bob for his information and I must let you know that I purchased your program and it helped so much in getting prepared, from the dvd to the audio tape it was all money well spent.

Captain Bob: About 6 1/2 years ago, I called you and ordered your package for entry-level firefighters.  I was happy to report that the information in your program was invaluable!  Out of close to 3,000 people who tested, I was hired in the first class of 30!!!

Two months ago, I was eligible to take a promotional exam for the rank of Fire Captain.  I remembered how much your entry-level program helped me, so I ordered your promotional program.  Once again, I am extremely happy to report that you have another success story.  Out of 181 candidates who took the written test, 70 moved on to the assessment center.  I was one of the 70.  My final ranking in this testing process is 14!!  The department is due to promote 22 in the next 30 days.  Your program advice on the employee conflict, in-basket, and fire scenario were extremely helpful.  I am once again recommending your program to everyone I know.  Thanks again.  I'll let you know when I am actually promoted!!!

Sincerely, Jon Dorman DeKalb County, GA

Captain Bob:  I found your program at the last minute.  It was still enough to place me in number #2 position out of 22 candidates.  I not only impressed myself  but everyone else too!

Captain Bob, Just writing to let you know the results of our promotional process. I need to start out by saying that my interviewing skills have always been my downfall. I went from a number four spot after my written and physical in my first hiring process to a number nine spot from a poor interview. Fortunately I did get hired that time around. Since that process I have participated in two other hiring processes being knocked out both times at the interview portion.

I always knew what I wanted to say but could never make the words come out together the right way. I tried to clone to many answers without show casing the real me. When the opportunity came to try for a Lieutenant promotion I knew I had to do something to turn the tables. I found your tapes while doing a search for fire department promotion help.

 After reading your site I was sold on the program.  I scored first on the written test, but was still apprehensive about the interview and assessment center. When I called I felt like you took a genuine interest in my situation and valued your suggestion of a personal coaching session. This step is what turned the table. The experience I gained from the more than two hours you dedicated to helping me is unfathomable. I learned how to compose my answers in a sure fire way to draw and hold the attention of the board. Learning how to use my "nuggets" and draw on past experience was amazing. For anyone reading this when Captain Bob says you can feel the switch flip on in the back of your head and feel yourself "in the zone" you can believe it is true! I would recommend the programs to anyone who asks it is an invaluable tool for any interview you may face. Oh yeah and by the way I finished first in the process. Beating out our department "interviewing master" Thanks Captain Bob!

 New Lieutenant
Billy MacLeod
Franklin Twp Fire Dep

 

Captain Bob, It's funny your e-mail came today, this morning at a mutual aid drill I was approached by a BC from another Dept. He was a rater on my assessment center fire simulation.  He congratulated me on my new position
and stated that my simulation was one of the best he had ever seen. He stressed ever, and he is not a young guy. He continued with how imprested he was with my "command presence".  Thank you again for the great coaching.  By
the way, the job has exceeded every expectation and more.  

My driver has been a medic in the department for 22 years, and my tailboard is about to make permanent status.  I have a great crew. Thanks,  Captain Jarrett Anderson

Captain Bob,

I had to write to thank you for making your program available. Over a year
ago I ordered your promotion program to see if it could help me fine tune my
assessment skills. The department that I work at was months away from having
one of three Battalion Chiefs retire. At the time I had been in the fire
service 14 years and had successfully passed the assessments for promotions
to my then current level of Captain. I had been working to graduate from
college with a fire science degree in order to meet the education
qualifications for the position. I already meet the requirements of time in
grade as a Captain. The other candidates that I would have to go against for
the position had 19, 25, and 27 years on the job and had extensive
experience as acting Battalion Chiefs.

I followed what you said by buying a tape recorder and practicing my part. I
knew that I had to set the mark after drawing numbers and being selected to
go first in front of the interviewing panel. I walked in totally prepared
for anything that I could imagine that could come up. I even had a bucket
full of "nuggets". I handed out notebooks to each panel member that I had
prepared in order to show them the different things that I had done as a
supervisor that made me ready to take on the roll of Battalion Chief. I
walked in with facts and figures ("nuggets") not dreams and ideas. You were
right, they all stopped and watched as I performed. It was hard to keep from
cracking up. I left knowing that those that followed me were in trouble.

To make this story short, I came in NUMBER ONE. Your program gave me the
edge that I needed. THANKS and keep up the excellent work.

Battalion Chief David Eddins
Albany Fire Department
Albany, Georgia

PS: If anybody passes up on buying your program they are CRAZY!!!

A drum roll please:  

Baaaaah daaaaaaaaah BUM! Cue the band!  Pomp and Circumstance!    Ooooooooooooboyoboyoboy!  Congratulations!  Tom

You have known him through his postings as firefighter Rob (f/frob).  As of today, that changed.  

You can’t imagine the thrill when his mother Harriet (the bride of almost 39 years) handed me the phone and said Captain Smith wants to talk to you.  A proud son telling his dad he got the call he has been promoted to Captain for Contra Costa County Fire. Proud?  Elated?  Emotional? Yep!  The Champaign corks are popping.  Badge ceremony to follow.  I'm trying to fit into my old horse blanket uniform and shinning up the boots, brass and badge.

It’s kind of like being knighted.  We hereby bestow upon you the badge of Captain . . .

Dan Poynter, a long time friend wrote:  Congratulations. Now you can address each other the same way.

Reply:  Although he is a Robert Smith Jr., actually he goes by Rob Smith AKA as firefighter Rob. Now it will be Captain Rob, son of Captain Bob.

If you want to send congrats to Captain Rob his e-mail address is nrtc@sonic.net   

This from Captain Rob:

Well, it’s just starting to sink in. I’m a captain. Four the last four and a half years I have been actively studying , testing ,worrying, gossiping, hoping, and praying, and here it is. I’ve driven my family crazy, studied while we were on at least 5 different vacations, and not been there mentally when I was physically. I don’t know what to do with my self. My wife, Nancy, said I looked like I grew 5”, but I told here that was just the weight lifting off of my shoulders.

So, after someone gets promoted, they start to wonder, when will my first fire come in. How long will they have that monkey on their back.  For me it was 2 hours 34 minute. We got a call for a structure fire, geared up and responded. It was 103 degrees in the shade, as we turned the corner, we saw smoke and flames through the roof of a 1.6 million dollar mansion on the hill. Can you say pucker factor? It ended up going to greater than two alarms. Boy was I tired, but as one guy put it, it looked like I needed to walk around with a spray bottle to keep my gums wet, because I couldn’t stop smiling. I was the captain.

Captain ROB

That's my kid.  How proud can you be.

"Nothing counts 'til you have the badge . . . Nothing!"  

It happened! The 2100 badge in our program.  It just happened to be a candidate we helped get a firefighter job and now his captains badge.  Here's how:

“Getting the job is like winning the lottery” We’ve all seen the California Lottery commercial telling us “You have to play to win”.   Capt. Bob will teach you to play. 

As a student firefighter I use to avoid Capt. Bob when he was on duty.   As I would pass he would always ask me one of the dreaded interview questions, which I didn’t have any clue how to answer.   He would then ask me how I was preparing for the “process”.   I would tell him anything to save myself the humiliation of not having a clue. 

Capt. Bob knew that I had the training, education, and experience to get the job.  He also knew that I had the answer to all those questions I avoided.  I just needed a script to present my package.   Capt. Bob offered personnel coaching repeatedly.  I finally broke down and accepted the fact that someone could help me.

Two weeks after the coaching session, I had two interviews on the same day.  Both cities offered me a badge…Capt. Bob was at the ceremony were my wife pinned my badge; It was a very proud moment.

I have been with my department for almost eight years.  I gave Capt. Bob a call to let him know that I would be taking the Captains Test and again he offered coaching.  I did not hesitate taking him up on this most recent offer. 

I have been to the other promotional workshops out there.  They will teach you what an Assessment Center is, but not how to master it.  

I reviewed my Assessment Center scores with the Personnel Director; She could not believe this was my first time to take the test.  I missed being number 1 on the Captains list by 1/8 of a point.  Had I handled my role-play exercise as Capt. Bob advised me, I could have been number 1 by a several points.  Most importantly, I have recently been appointed to Captain.

The Promotional Program, coaching and inside secrets for the chief’s interview placed me in #2 position.  Everything happened the way he said it would.  Everything.  Even nailing my badge the first time out.

Capt. Bob tells me this is badge #2100. This number would be much higher if he counted all the badges his students have been offered, not just the badges they are wearing. 

You don’t know what you don’t know.  Capt. Bob will teach you to play. 

Thank you Captain Bob.

David Nelson, CAPTAIN!!!!

The BC list I was on expired.  I wanted to be in position after the next test.  Not only was I in position, I was number #1 by 2 ½ points.  I’m already acting in the position until formal promotions.  Brad

You helped me get my first badge and wondered what you could do for a first time out captain’s position?  Your Promotional Program, coaching and inside secrets for the chief’s interview placed me in #1 position.  Everything happened the way you said it would.  Everything.  Even nailing my badge the first time out. Jeff

 

I screwed myself on the last test and wasn’t going to let that happen again.  You would think that a guy who teaches recertifications and is in front of groups could breeze right through this process.  I was really stuck until you pointed out the problem and solutions in the coaching session.  You encouraged me that I had what it was going to take to come out on top.  I did!  Chalk up another number #1 badge.  This one was sweet because there was no doubt when you come out 3 points ahead of everyone else. Phil

Capt. Bob, I just wanted to let you know that I had a promotional exam last week and had previously ordered your promotional package. I watched your video and listened to your tape several times and took your advice serious.  I blew everyone else away! I just found out I ranked out #1 on my Lieutenants exam.  I will be promoted soon!  Your advice and materials paid off.  I couldn't thank you enough.  You're awesome! Thanks again,   Troy Hicklin

Captain Bob,
   Rob Mullin from Burlington, Vt.  Well, the process is done! I got #3 out of 6, thank you very much!  Just by using your process to break down the questions they asked helped tremendously.  I took my time and answered the questions with confidence.  Although they never asked me how or what have I done to prepare myself for the position, they did ask at the end "did I have anything to add"?   And boy did I get on my pedestal and let it fly, just like we did in my coaching session.  I must have done something right, because I am line to get that badge.   I finished higher than people that are senior to me, quite a feeling.    Once again,  THANK YOU for everything that you did for me, I'll be in touch the next time, hopefully for Battalion Chief.  With much appreciation, Robert P. Mullin

I died on two previous promotional lists.  I did not want that to happen again.  As I was preparing for my third promotional test, I remembered I put your business card in my wallet after running into you at the market.  I wanted to make this my last test for Captain.

Your promotional program gave me the skill set I was lacking in several areas of the assessment center.  Needless to say I  “Smashed” the test coming out number #1. 

Our Chief normally gives a second interview, but the consulting firm who conducted the test told him that I was so far out in front of the other candidates to just give me the badge.  So, he came down to the station and presented me the badge.   You can imagine how I felt getting the trumpets.  Mark

Capt. Bob

Thank you for your help in preparing for my department promotional assessment center for the position of Fire Captain.  The marks came out and I was excited to find out I was # 1 on the list. Steve

 

Thanks for your help, I found out Friday that I passed the 3rd phase of the captains' test. I got a 94.67 on my oral, and a 94.67 on the simulator. That put me #6 on the list. There are 6 captain retirements for sure by Jan. 2003. You gave me some valuable tips, and a confidence boost.  I was able to go to my oral and be myself and sell myself.   thanks again, keep up the good work;  Eileen 

Well Capt. Bob, I have some great news to report. Last year I purchased your video and workbook in preparation for a Fire Captain Promotional Exam here in SoCal. Two days ago I received the news that I got the badge! Many thanks to you, your proram, and your availability to speak to me over the phone. Again, thanks!    Greg

Hi Capt. Bob... don't know if you will remember me, but I wrote to you last
year about your program. You might remember that I had taken the previous
test, outscored everybody, but didnt have enough time in rank to get all the
service points, and ended up number 4. Well, that list expired with me at
the number 2 spot. We just finished taking the assessment center testing,
and the list was posted last week.... I finished number 3 this time, and
should be getting promoted soon, as we have several people
planning on retiring in the next two years.

I ended up scoring about 5 points higher than last time, 2 of which came
with getting the full seniority points, and the rest came from my
performance. I know that your program was well worth the money spent. I have
to say, your tip on rehearsing and practicing my script surely helped me.
Well, when the official day comes, I'll write to you again.

Thanks.....Dave

 Capt. Bob,

Just wanted to drop you a note to thank you for the "Conquering the Promotional Interview" series you did in Firehouse a few years back. I recently went through a promotional assessment for Deputy Chief in my department.

I had remembered reading the articles and went back through my issues to find all of the parts. These articles became my guide as this was a new process to all of the candidates. In short, I came out on top by a mere 1 point over the next candidate. I "got the badge!" There is no doubt that your series of articles helped put me over the top. I was able to prepare answers for many questions that others have said they were unprepared for, but we’re exactly as you had stated in the articles.

Thanks.

Dep. Rich Patterson

Dracut MA Fire Department 

I GOT IT!!!!!!!!!!!!!!!!!!!! My Lt. Badge.  Thanks Rick

Capt Bob: Your promotional program got me the top score in the assessment center for a lateral assistant chiefs position.  Your help with my closing in the chiefs interview got me the gold badge!  Ben

THANKS FOR THE WORK YOU AND YOUR STAFF HAVE BEEN DOING!  I HAVE RECEIVED MY BADGE AS CAPTAIN IN THE FIRE DEPARTMENT.  I USED THE TECHNIQUES AND IT WORKED! YOU ARE ABSOLUTELY CORRECT THEIRS NOTHING LIKE HAVING THE BADGE!  Dave

Capt. Bob

Just wanted to update you on my promotional process.  The list came down two days ago, I am number 1!!  The Chief should make his appointment in a few weeks......I have done all I can do now its just wait and see! 

Thanks again Capt. Bob, I will keep you updated! Jim , MA

Capt. Bob:
It's been a while since we talked.  I sat at number two (and on needles and pins) since mid May waiting for the official word.  While on vacation, word un-officially leaked out.  Officially, I had my post promotion interview with the chief and finally heard the C words. Congratulations Captain!  Effective August 1. 

Thank you again, this probably would not have happened without your assistance and know how!  I recommend you to everyone who is a quality candidate and who really want to be a firefighter! 

I owe you a bottle of good cabernet sauvignon!  Thanks Again Terry

Well Capt for a "6 year guy " was the intro to every question asked I came out tied 6th on the list out of 88 candidates.   My first ever-formal interview.  I beat out a lot of veterans and they don’t like that. Our chief likes it to be 10yrs or more to get promoted. The list is out tonight and I know im not gonna get picked on the first round so patience is my friend right now.... so are tums!!  

However being now 4th  (4 out of 9 that made it to a interview were 6 year guys  we all came  in together). funny how all of us "young guys" toped the list.  in retrospect our fire chief made lt at 4 yrs  our dep chief in 5  3 assitant shiefs made lt in betwewn 47 yrs so they cant go off of time .  A good subjuect for you to head on is younger guys making the grade early in their career, shoot if I studied hard did good on the assessment and survived the interview why cant other "go to" guys do it.  I’m in a station with 5 companies largest sta in dept  (14 engs 7 trks 2 hvy squads  -I’m youngest on one of them - 3 batts 10 rescues)  about 500 strong.  lot of admin and job experince there 16 people in the house. well i look forward to your reply and thank you.
Robert

 Robert:

You got to love it!   The proof is in the list!  You are right.  We are having great success getting the younger guys in position the first time out.  Hey, if the old guys do not prepared and the young stallions are ready to go, this is what happens.  Keep me informed.

 Capt. Bob

I got the results of my assessment center yesterday.  My mark for the assessment portion was 84%.  My overall mark is 82%.   I am waiting to see where I fall with my competition.  There is only one other guy in the running for a permanent and an acting position. 

We both have been made Acting Captains and I start tomorrow.  Hopefully I will come out on top and get the first badge.

Thanks for your help, I will keep you updated! Jim

Captain Bob,
     Paul Long here in York County, VA. You assisted me with my interview
format as well as how to present myself and I would like to let you know that
I was promoted to Lt. this morning. I cannot thank you enough for your
assistance, and the tape recorder does not lie!! Again thank you. At the
bottom of this E-mail you will find the brief e-mail announcement from our
Chief to all personnel. Thank you.

Paul Long
Lieutenant, York County Department of Fire and Life Safety


I am pleased to announce the promotion of Sr. FF. Paul Long to the position
of lieutenant. Please join me in congratulating Lt. Long on this promotion.
In addition, I would like to thank and recognize the efforts of all
personnel involved in this process.

A formal memo will be distributed announcing this promotion.

Thanks,
Stephen P. Kopczynski
Fire Chief

 

Capt. Bob,
Today in the mail I received some of the best news of my 18-year fire career. In that mail was a letter from the Civil Service Commission that stated I was the #1 candidate in the promotional testing for the position of Fire Lieutenant. Better yet, I was number one by 3 full points!

The testing consisted of a written test (165 questions) and an assessment center that consisted of three separate parts, A coaching and counseling session, A formal interview that included a tactical problem and a written exercise concerning staffing of a new fire station.

Since there was only one position open for immediate promotion, I knew I had to smoke the assessment center portion to "lock in" my badge.

After the written portion I had 10 days to get ready for the assessment center. I did this by using your "Promotional" video and audio tape program at almost every waking moment. I knew them backward and forwards, not only the tapes themselves but the concepts behind them.

I also used the notes and sample questions that came with the training packet. I answered all of the questions longhand and on the computer in a form that I could study. I also made 3 x 5 cards that I took into the assessment center with just the "Nuggets" written on them to reinforce the major points.

It turned out just like you said that it would, my answers to the oral questions such as "why do you want to be a Lieutenant?" were not a surprise. My answers weren't "canned" or from rote memory. Just like a line in a good movie, they were rehearsed to the point that it felt natural, I had just enough nervous energy to put an edge on my answers but I wasn't shooting from the hip.
 

Words can't express the feeling I had today when I opened that envelope. Thank you for providing that extra edge that helped me get my badge.
Sincerely,Don Witner
Cuyahoga Falls Fire Department, Cuyahoga Falls, Ohio 

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