Becoming A Firefighter or Officer-----The Complete Guide to Your Badge! Fire "Captain Bob"
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the lottery!"

 

 

 

 

 

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counts 'til

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Nothing!"

 

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less and

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Coaching Entry Level

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FREE 10 day test drive of inside secrets.  Learn more here

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Five Nuggets for successful Oral boards

30 sample oral board questions

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Check out how candidates have improved their position in gaining a badge. What changed?

Who’s Captain Bob?

Rob’s corner:  Wisdom and insight

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Coyright 1998 -2009

How to Become a Firefigher

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FREE 101 Inside Secrets How to Get A Badge

Got A Question? Call or e-mail us here

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There is a wealth of information in past issues of our newsletter here

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FREE 10 day test drive of inside secrets.  Learn more here

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Five Nuggets for successful Oral boards

30 sample oral board questions

Bonus Nugget

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Check out how candidates have improved their position in gaining a badge. What changed?

Who’s Captain Bob?

Rob’s corner:  Wisdom and insight

Seminar dates

Links to other firefighter web sites

Coyright 1998 - 2010

 

 

"Getting the

job of your

dreams is

like winning

the lottery!"

 

 

 

 

 

"Nothing

counts 'til

you have

the badge

Nothing!"

 

Anything

less and

you're

still the

bridesmaid.

 

 

 

 

 

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Improve your Odds on the Next Promotional

Test with Lighting Speed!

Here are surefire strategies no one is telling about.

by Fire "Captain Bob"

If this is your first promotional test, you're tired of being passed over, the list has expired again after all the acting time you put in without getting the badge for the second, third time or more, you don't want to be embarrassed again, then you've come to the right place.

If you could read just one article about how to turn your oral board scores into a badge this is it.  I challenge you to read this entire article and not change how you sell yourself in your next promotional exam.

Promotional assessment centers can include, but not limited to, in-out-basket, preparing a presentation, Oral Board, confrontation and disciplinary resolution, Peer Counseling, and Tactical Fire Simulation.

The Promotional Assessment Center Interview

You have fallen off the end of the earth for up to a year or more. You’ve been immersed in preparing for the written portion of a promotional test. You have gone through all the policy and procedure manuals in the job announcement, purchased books, IFSTA manuals, and anything remotely related to the test. Your family can’t remember who you are.

While taking the written test, you can’t believe your agency, or the testing firm they hired for big bucks, could know so little about the fire service and put together such an irrelevant test. The major areas that were listed as material to study on the announcement didn’t have one question on the test. Talk about a dog and pony show.

Several candidates, including you, protest test questions. One you protest, you already had right. Weeks pass. Even though the personnel department knows the test scores within days of test they finally release the results three weeks later. You’re not number one. But, you’re not at the bottom either. You’re in the upper end of the pack in the middle. You’re in the Olympic camp. All you have to do is make the cut.

After investing all this time and money for the written test that can be weighted as only forty percent of the total score, most candidates do little or nothing preparing for the remaining sixty percent in the interview process.

Many candidates think they have it figured out in their head and write it down that it’s going to come out of their mouth the same way. It doesn’t! They do mock orals with their buddies who either have never been on an oral board (everyone is an expert) or it has been so long, they are out of touch with the process. These buddies can’t bring themselves to tell you how bad you really are.

Over the last 30 years I have been helping promotional candidates most of which had great credentials. They had degrees, certificates, training, and experience. Yet, they couldn’t present the package. And, if you can present the package . . . you don’t get the badge. Period! These people are shocked that candidates will less credentials, seniority, the village idiot, or guys they refer to as the "Car Salesman" type get the badge that had their name on it.

Understand there is only one person keeping you from getting that badge . . . It’s YOU! Stop looking in the magnifying glass at others and start looking in the mirror at yourself. Even golf pros take lessons. It’s time to step up and get the gold "Nuggets" to put you over the top, make the cut in the Olympic camp, and get the badge for the job of your dreams.

Most Don't have the Necessary Presentation Interview Skills:

The Problem is Poor Oral Board Skills! Most candidates don’t do enough testing to get good at it. The problem is most of them don't know how poorly they are doing. I've seen it too often after being on over 175 oral boards. It's the most misunderstood and least prepared for portion of the testing. Have you been beat up enough in the past, are you tired of being the bride’s maid when lists expire, and identify with what you have read so far? If you don’t think so, you might be in denial. Denial is a river in Egypt. Let your wife or friends read this far let you know if you qualify.

If so, I want to share some of the "Nuggets" I’ve acquired from 30 years of fire service test experience that have helped shortened the learning curve to enhance and strengthen your position to get promoted. Are you ready to take the plunge? If so, here we go. Keep your hands and feet inside the ride at all times.

This is a great time for promotional opportunities. Up to forty percent of the positions in the fire service are promotable. It is the quickest way for you to improve the economic situation for you and your family for the rest of your career and far into the retirement years. We are at the natural 20 year cycle for retirement, the economy has improved and positions are being filled, and administrations are changing. And, you can never know what will take place in a promotional examination.

Candidates who don’t prepare, won’t show up at the written test to fail and be embarrassed. I know a test where 25 people signed up for a captain’s test. Only 9 showed up for the written. The 6 who made the list were promoted within a year. You never know.

The interview portion of the promotional is the most important. It can be as simple as an oral interview including a fire problem or a full-blown assessment center. The assessment center can be made up, but not limited to a combination of an in-and-out basket, fire problem, oral board, a presentation to a panel or group, peer counseling, conflict resolution, leaderless group discussion, or writing an essay.

Fantasyland:

The oral interview is like fantasy land. It is not like the real world. Your answers in the oral board might not be what you would do in real life. Don’t fall into the trap. The board understands the rules, you can’t fool them. If you try, the board will crank up the music and let you dance your fool head off. Don’t try to intellectualize and bring heavy logic to this process. If you do, someone, who understands the rules in fantasyland better will get the badge. So, please follow the yellow brick road rules in fantasyland and don’t look behind the curtain.

Projects:

Be able to identify projects that have your name attached to. Here is how Kevin handled this situation on his first captain’s test:

Kevin’s oral board ask him if there were any projects or programs that carried his name. He asked the board to turn to his resume which was several pages into his file. This was a great way to have the board take a first or second look at his resume. While they were all looking at his resume, he pointed out how he had developed and implemented a knox box colored coded key system city wide. All keys for elevators were red, front door keys were blue, etc.. Kevin’s name was on a program to place tape measuring wheels on every engine to calculate hose lays for all apartments and commercial building during pre-fire Planning. He continued with a high rise pack, the implementing of a department speakers bureau and a new program for ride alongs. The raters were doing lots of writing.

I coached Kevin several years ago on his entry level testing. It was a treat to revisit this candidate as he prepared for this first captains test. He was a strong candidate. He made a special note in his oral board presentation of his third generation heritage of firefighters.

The results of the test were mailed to the candidates homes. Kevin lived outside the area. As the candidates received their results, the chalk boards at the stations started filling in the slots.

Along with two other candidates, Kevin still had not received his letter two days later. The slots that were still left open were 2, 9, and 13. I knew Kevin wasn’t a 9 or 13 candidate. The magic was confirmed the next day. He hit a home run his first time out and nailed the number two position. Two weeks after the test the chief called Kevin and told him he was being promoted to captain. Along with a scheduled department raise and the promotion, it raised his pay a $1,000 more a month. That’s real money. Congrats Kevin!

Your Strengths:

A common problem I see with candidates preparing their presentation for an interview is they don’t focus on their real strengths. They attempt to represent themselves as what they think the board would want instead of their real strengths of leadership, training, haz mat, confined space rescue, etc. Paul was going for a captain’s position in a large city. He faxed me his proposed script for his presentation. Buried in the third page was his true strength . . . Training! Paul had a long history training in his department, sheriff’s department, and county swift water rescue. Once training was moved to his opening and main theme, he was operating from his strength.

This was Paul's first Captain's test. He tested with 500 other candidates. He was fighting seniority credits and experience. All he was hoping to do was get on the list and get some acting time.

In his second interview, a panel member from training asked him what part training would play as an officer. Paul asked to use the white board to demonstrate. It was show time! It was Paul’s true love and strength. He was in his element up at the board asking more questions and demonstrating he was an experienced trainer. The training chief beamed. Paul’s confidence exploded. How could they not consider him for the position? He blew the doors off his oral board panel.

He didn't just make the list. He ended up number six out of five hundred his first time out. Thanks Paul for the announcement on your promotion.

Sample promotional preparation questions here

There are more than 300 pages of free information on this website. Much of this valuable information is located in the  FREE "101 Inside Secrets How to Get A Badge"If you are looking for a particular topic or get lost , use this google search engine feature, at the top of most pages or in the site map. 

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On Scene?

Tactical! Most candidates in the fire simulation I've coach don’t start off on the right footing. Once I give them the assignment, the first words out of their mouths is something like, “OK I’m on scene” and start giving a size up.  I say, “No, you’re not on scene yet.  This is probably going to be a burner and they want to find out how long you can tread water.  So, how can you tell if you have a working fire??”  Well, “Smoke showing?”  “Yea, but what else?”  Blank stares.

How about you ask dispatch how many calls on this response (I’m playing the part of dispatch)?  They jump right in and ask, “Radio, how many calls received on this response.  Dispatch replies, multiple calls.  Some candidates just proceed to the call.  Too many don’t think big enough. Some will call a second.  I ask, “Can’t you call a third?”  “Well, that would involve all our resources and go into mutual aid.”  

Understand that this tactical exercise is fantasyland.  The BC or other chief is going to be delayed and you’re going to be placed in charge of the run away train. Got it? In fantasyland you get to order any and all the resources your little heart desires.  It will magically appear. You just order it and let dispatch get it moving.  You will never be criticized for ordering too much equipment (you can always send it home), but you will be crucified for not ordering enough.

Side Note: One candidate told me, “We’re a rural department where we have limited or no water supply and often draft.  We are discouraged from ordering mutual aid units.”  My question was, “Are the raters going to be from your department?”  “No, was the reply.”  Then, don’t you think these raters will want to see how you can handle the fire with ALL the available resources?”  “Well, sure.”  Then fight the fire that way.”  Well, guess what?  He ordered up the world during his simulation, got a top score and a new badge! 

Then, the candidate will say, “OK, now I’m on the scene.”  “Hold on big fellow.  You have just called a greater alarm.  What other resources can you get moving now that you might forget later?”  With a little nudging they come up with PD for traffic control, ambulance with supervisor, utility company, light and air units, volunteers, canteen, etc.

Now they’re a little goosey.  “OK, am I on the scene yet?”  I say. “Nope.” What are you thinking about as you’re responding?” “Ur, uh, like what?”  “Like time of day, occupancy, rescue, the whole ARESEO thing.  But you must tell the panel members what you’re thinking or you won’t get credit for it.  Again, this has to come out of your mouth to get the points that are going to pull you away from the rest of the pack.

“Whew, well, am I on the scene yet???”  Yea, now you can go on scene and give your size up.  It’s your fire hit it!

New: It’s here.  We’re excited to announce that now you can listen to segments from our Promotional CD Program FREE from your computer, iPod or MP3.  More here

I'm already convinced I want the Promotional Program, take me to pricing and ordering information here

Concentrate on a solid plan 

A critical error many candidates make in the tactical problem of our assessment center coaching session is try to put too much into play out of sequence early on in the exercise and make the problem bigger than the raters have given them.  Is this how they have been taught in classes?  Often, candidates will give assignments to units to place positive pressure ventilation, a crew to pull ceilings, assign more than one unit to carry out search rescue and other tasks, call the canteen truck, and add a rescue problem that wasn’t given to them.  This is before they have the first line on the fire, a RIT team assigned, utilities pulled and sending a crew to the roof for ventilation.  The fire gets away from them and they are out of equipment and resources before they realize what happened.

Yes, you want to cover all the bases to make sure the box is check off on the rating sheet, but the best offensive for extinguishment and rescue is an aggressive fire attack!

These are major areas the raters will be checking off on your scoring sheet that can rack up big points.  You come out swinging! Once you have proven you can start off handling the call.  You’re nailing it, and as soon as the raters know you got it, they will help you over the top to that badge!  It’s a beautiful thing when it happens. 

Along with the glory of the badge comes the benefits and pay that go way into retirement.  One candidate gained a $1,000 a month more in pay on his promotion.  That’s real money!

Wait! While you're here Captain Bob wants to give you a 10 day FREE test drive of selected inside secrets how to get a badge.  Learn more here

Here's what others are saying

Greetings Captain Bob!

It was my second crack at the Captains promotional and I didn't want to leave any rocks unturned. I had heard about "Captain Bob" in a class I took in San Francisco and thought it was definitely worth a try. I called Captain Bob and got started by ordering his audio and video tape "Promotional Program".

Almost immediately I felt his enthusiasm and support, I felt my motivation increasing as we spoke on the phone. We got started by cleaning up my resume and making it more readable, what a difference when we were done! The oral board complimented me on submitting just a one page resume.

After receiving my package in the mail I got to work with my tape recorder, it felt a little strange in the beginning but I was going to conquer anything that got in my way of that Captains badge. I especially liked the audio tape and would listen to it every time I drove in the car. I found that the tape would put me in a frame of mind that would have "my nuggets" popping in to my head.

The time passed quickly and the day of the written exam had arrived, this was just the warm up. I was prepared and passed it in the high 80's.

Next came the oral exam, this is where you can separate the men from the boys and or the women from the girls. I couldn't believe how well my interview went, I was answering the questions and adding my own signature stories when appropriate.

The interview panel was looking at me like I had invented electricity, I could tell that no one else had answered this way. I had the number one score in that portion of the exam. While waiting for the assessment, which was to be six weeks later I took a neighboring cities Captain exam. Why not, I had the golden ticket to communicating.

After the assessment center was over I was invited to a Chief's interview and I didn't hesitate to call Captain Bob for more help. Captain Bob reminded me of my strengths and gave me a couple additional nuggets that would let them know I was the one for this job.

After the final Chiefs interview was given the Chief called me and informed me that I had finished #1 and that he wanted me to be one of his new Captains, I couldn't believe my ears, I was going to be a Captain. What was most interesting was the number #2 candidate was the "Oral Board Guru" who teaches interview skills at the community college.

I love my new job. I have been placed in the training division and am planning an in-house academy in April. I am also on several committee's and task forces that meet on a regular basis. The thing I like the most is that now I am in a position to get things accomplished, no more complaining about the bosses now I am one.

Captain Bob was there for me from the beginning. I did the work and he gave me the support I needed. Thanks Captain Bob!!!!! Your friend, Chris

You have to check this out here

Subject: Promotional Exam

Captain Bob, the journey is done, and with success. After all the protests have been review and six weeks have past, the test results are finally official. Of the 40 candidates that took the written portion of the test, only 20 proceeded to the assessment center. Of those only 14 passed the promotional process.

I am happy to say that my performance in the assessment center put me in the number 2 position in the overall ranking. I am currently filling a long term captains position.

Bob, the true formula to success of any promotional exam is time, dedication and tutoring. It takes dedication of your family, friends and company. You can't get through it without their help. And without seeking the proper tutoring "the cream will not rise to the top".

This is where I would like to thank you for your help. The "nuggets" you provided greatly assisted me with my success. Running with the pack is not good enough anymore. This reminds me of a saying I once heard, "Life is like a dog sled team, if your not the lead dog the view never changes."

The view is changing for me, during the life of this promotional list our department will open a new station, and with the retirements expected the captains promotions should exceed 8 positions.

Again, thank you, without your help the results would not have been quite the same. If I can be of any assistance to you or your students please do not hesitate to let me know.

Jeff Breasher, Engineer, (A/Capt. Sta. 39B) San Ramon Valley Fire District

You can talk all you want about what we do here, how you want it or think it should be, but the candidates you are reading about in our material are a lot like you. They simply got positive results by putting simple techniques into action.  The big difference is they figured out how to maximize the points in their assessment centers and oral boards, are puffing their chests out with a new badge and taking home that raise that will go way into retirement.

This just in:

I wanted to tell you that I attended a workshop last Tuesday put on by our Fire Chief's Assn. (They also do a majority of Promotional Testing assessment and interviews) They charge $85 each for an 8 hour class on a variety of topics--like assessment centers, in-basket, oral interviews. I found out about it after my coaching session on Monday so I figured it couldn't hurt. Everything you said was RIGHT ON THE MONEY!!! The afternoon session was a mock interview where actual Chiefs asked the questions. My first questions was "Why do you think you are a better candidate than the rest" It was SHOWTIME! Some guys that were watching actually clapped, and a LT sitting next to me said, "I'd promote you today!" The point is all of this stuff is starting to make a little bit of sense and I could not have done it without you--so, THANKS AGAIN! I also told everyone in the class about your website.
 
So, Thanks again--and if you have any advice about the closing statement or advice about my weakness answer--I'd really appreciate it!
 
Thanks again!--Jeff J

Well, Low and behold this follow up just arrived from Jeff after his first promotional up against 19 other candidates:

So, it went something like this....

Monday was the Oral Exam--the part I was dreading. It was 5 questions in a group interview format and I thought I did pretty well. The results were posted on Tuesday and I scored a 12.76 out of 15--not bad considering the top score was 13.20. I remained at the top of the list from the previously scored professional achievement points, seniority, and department evaluations. I felt confident that I had done the best I could have in the interview. I was A LOT more prepared than I would have been had I not used your program.

Now, I'm not from some big city department--my town has 40 full time firefighters. And, $$$$ bucks is some big money--but, it was worth every penny! It gave me the confidence and encouragement to do the best job I could! THANK YOU!

Today was the written exam--worth 40%. I scored in the top 3 and remained at the top of the list. I should get my (LT) badge in January.

I read all of the other candidates emails on your site and I thought that maybe your program works for them---on BIG departments---but it might not work for me. I could not have been more wrong! Your entire program from the video to the tape to the handouts worked like a charm. And the private coaching was awesome. I'll tell you what really sold me---when took the time to call me on the phone and answered every one of my questions. That really meant a lot!

So, if you have anyone that is skeptical, send 'em my way. If you're ever in Chicago, let me know, I'll buy you dinner. AND THANKS A MILLION! 

And you were right---THERE'S NO BETTER FEELING IN THE WORLD!

Be safe!--Firefghter Jeff Janus

Captain Bob,

I had to write to thank you for making your program available. Over a year
ago I ordered your promotion program to see if it could help me fine tune my
assessment skills. The department that I work at was months away from having
one of three Battalion Chiefs retire. At the time I had been in the fire
service 14 years and had successfully passed the assessments for promotions
to my then current level of Captain. I had been working to graduate from
college with a fire science degree in order to meet the education
qualifications for the position. I already meet the requirements of time in
grade as a Captain. The other candidates that I would have to go against for
the position had 19, 25, and 27 years on the job and had extensive
experience as acting Battalion Chiefs.

I followed what you said by buying a tape recorder and practicing my part. I
knew that I had to set the mark after drawing numbers and being selected to
go first in front of the interviewing panel. I walked in totally prepared
for anything that I could imagine that could come up. I even had a bucket
full of "nuggets". I handed out notebooks to each panel member that I had
prepared in order to show them the different things that I had done as a
supervisor that made me ready to take on the roll of Battalion Chief. I
walked in with facts and figures ("nuggets") not dreams and ideas. You were
right, they all stopped and watched as I performed. It was hard to keep from
cracking up. I left knowing that those that followed me were in trouble.

To make this story short, I came in NUMBER ONE. Your program gave me the
edge that I needed. THANKS and keep up the excellent work.

Battalion Chief David Eddins
Albany Fire Department
Albany, Georgia


PS: If anybody passes up on buying your program they are CRAZY!!!

More assessment center questions and tips here

Still More:

Captain Bob.

    Just wanted to tell you another success story. I've been on three BC lists in San Jose. I got your video and audio tape after seeing you at the San Jose Training Officers meeting. I used your stuff. I killed them. A rater on the board said that they were so impressed with me they were unsure why I wanted to work in their town....

    Your stuff works. I will recommend you to everyone I meet. Now that I'm a BC. I'll have a lot of time to help others. Thank s for the help and thanks for the instructions.

Charles J. Gluck , newest BC for Watsonville FD

More badges and success stories click here

For information on Promotional Coaching click here
 

Here's what you get in the Promotional Program

You receive the "Conquer The Promotional Interview" Special Report e-document sent to you by e-mail to immediately get you started. You will also be shipped the Promotional CD and as a bonus the "Conquer the Job Interview DVD" (included in both our Promotional and Entry Level Programs for presentation skills").

Step by step, this Promotional Program has everything you will need for your assessment center. From preparing a presentation, in-out-basket, oral board, confrontation and disciplinary resolution, peer counseling, tactical fire simulation, creating your dream team to get that promotion!  And, much more.

The program comes with a no questions asked full refund if you're not satisfied. You're at no risk except getting a real shot at that promotional badge.

Hey, what have you got to lose?   For the price of a couple of beers and pizza with your friends, you could improve your position to nail a badge. 

Promotional Program only order here . . . . . . . . . . . . . . . $75.00

Direct phone ordering information below

Read this only if you decided NOT to shorten the learning curve between you and that badge.
 
I don’t blame you for being skeptical. There is so much junk on the Internet that it’s hard to decide what is real and what isn’t.

I encourage you to look at the results other people just like you have gotten by using our formula. They simply got positive results by putting simple techniques into action.  Look at the emails they sent and review what they had to say:  More badges and success stories click here

You may already be doing OK on your oral boards. Do you know the advanced strategies to make it over the top to gain that badge?  How much time and great opportunities have you wasted so far?

Many believe it takes quite a while to get firmly entrenched in the promotional testing process and get a solid presentation going. That’s only if you don’t have the skills to know what you’re doing. The longer you wait, the further behind you’ll be and you may never catch your competition. The time to start learning is now. Each day you delay is costing you valuable time and money.  Pretty soon you could lose interest, be considered a part time hobbyist and NOT a serious candidate. 

Do you realize that it would take you at least two years of full time work to figure out what is in our Promotional Program? Do you realize that you would have to buy all the Internet junk out there to figure out what is real and what is garbage? I doubt if you want to invest the time and money to make the mistakes of others.

That’s the reason for this program and that’s the reason people who have used it to convince those making the decisions they are the candidates they have been looking for their promotions . . . while too many others continue to make the mistakes that will keep them badge less.  Can you afford to make major blunders in your efforts to gain a badge when they could be avoided with a low $75.00 investment in this one-of-a-kind time tested reference tool? Especially when it comes with a no questions asked full refund it your not satisfied?

Ask yourself this question: If you could gain just one "Nugget" idea that can make a difference between where you're at now and a real shot at a badge, would you get it?

The candidates who do get our program could end up with your badge.

Wait! Captain Bob wants to give you a 10 day FREE test drive of selected inside secrets how to get a badge.  Learn more here

You receive the Promotional Audio Tape, the Special Report, and as a bonus the "Conquer the Job Interview DVD" (included in both our Promotional and Entry Level Programs for presentation skills").

Everything for the promotional is in this program.  Assessment centers, preparing a presentation, in-out-basket, confrontation and disciplinary resolution, creating your dream team to get that promotion!  And, much more.

Promotional Program Order Here ........................................$75.00

Or call direct here:

Direct Phone Ordering Information:

You can order products on line by clicking on the products above or call our distributor, Rayve Fulfillment, by phone toll free 24 hours a day in the USA ONLY at 800-852-4890.  For orders  OUTSIDE the continental USA, please email rayvepro@aol.com or call 1-707-838-6200. 

For information on Private Coaching click here

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