The following testimonies are from candidates who have improved their position in gaining a badge from our program:
Captain Bob: I just wanted to say thank you, I received your gold package today and not a moment too late. I took my physical agility test Tuesday and earned a time which will hopefully boost me into the Chief's interview for Yuba City Fire. It's no excuse but I received the notice six days before my interview and your CD's and book helped me dramatically in the short 1 day period I had to study them (when they were loaned to me) before my interview about three weeks ago. I listened to them on the eight hour trip to my interview and when I got to my hotel I did an overhaul on what I had prepared for the next day. Needless to say, I made it through the Captain's interview board thanks to your guidance and developing personalized answers. Now that I have the set for myself and a recorder (don't leave home without it) I will be spending a lot of quality time preparing for interviews to come. I definitely won't be caught off guard again. Thank you again, I will let you know of any updates. Brett
Hey Capt. Bob. I ordered your package a while ago to study. I had my oral with a fire dept. up here in Oregon and I was 3rd out of 9. That was my first oral ever. It helped me a lot. They are now doing a background on me and I am in. Thank you so much. It does feel like I won the lotto.
Thanks again, Chad
My name is Brian Barney. I want to thank you for your program. I rocked my oral test a few weeks ago for LA City. I was a little skeptical, but i read your material all over and took it all to heart. Barney
My name is Eric Sanchez. I just passed my first written exam and when I received my oral interview I bought and completed you gold package for entry level firefighter. I ranked in the top 15 out of 82 candidates and I am now going to the chiefs oral for 6 immediate positions. Eric
Captain Bob just wanted to write a quick note to thank you for all the help your programs gave me.
Before your prep guides, I was struggling with orals written tests, basically all of the above. I had a great resume including Bachelors, Associates, work on 2 reserve departments, work on private ambulance companies running strictly 911 calls, explorer program, work as an ER tech, my paramedic lic, firefighter 1 and academy grad etc.
Just turning 25 I felt I had all the right stuff but could not seem to put it all together in the interview, "the most important part of the process."
After getting your book " Becoming a Firefighter" "The Complete Guide to Your Badge" and "Conquer the job interview," your advice showed me what I was doing wrong in my interviews. All the advice including "The nuggets", using a tape recorder, video camera.(I realized after recording myself and recording my voice I could not believe how many times I said um and a a a etc,( I was embarrassed of my other interviews). Your advice gave me a great amount of help and I am now starting to pass more interviews.
Currently I passed LAFD's Written, Oral, Background, and recieved a conditional offer for employment providing that I pass my psychological and physical. I know I have a long way to go but I could not have gotten this far without your help. Keep up the good work
Captain Rob: We did an
over the phone interview and it worked! Wish I had done this
After buying your CD/video program and your book, I have
seen my scores really improve. I have taken 6 tests in the past year and have
scored in the top bands on all of them. I just went to my first chief's oral
last week. I am 1 of the 3 finalists for an opening in a small split
FT/Volunteer dept. I should hear something this week.
Good Morning Captain, I just wanted to send you a quick note regarding my recent (yesterday) oral. It was my first oral ever, for a fire career, and I wanted to let you know that with out your program it would have been painful.
I bought you program about a year ago and have been studying it ever since. Yesterday was very nervous driving there trying to get the damn butterflies to fly in formation as I was walking to the door about half way there they finally got it together and we soared.
While I was in the oral it was like you were there with me when they asked a question I could here you talking-(now listen -now pause collect your thoughts and answer making eye contact be enthusiastic and natural) it was amazing. It was almost exactly how you would said it be, I could see the bridge being built by the Platoon Chief.
They will call by the end of next week if I am to move on to the Chief's oral. I not really worried, I all ready got a tremendous boost just out of making it this far. (they interviewed 60 out of 1600)
AS FAR AS THE CAPT. BOB PROGRAM GOES I WOULD HIGHLY RECOMMEND IT!!!!!!!!!!!! ALTHOUGH I AM STILL IN THE PROCESS OF TESTING, SINCE I DID THE PROGRAM AND INDIVIDUAL COACHING SESSION , I HAVE HAD 2 CHIEFS ORALS, AND ITS ONLY BEEN A MONTH AND A HALF.
Dear Captain Bob: I'm in the process of becoming a firefighter and I came across your web site too late for my first interview. After ordering your program and reviewing it, I realized all the mistakes I made and have realized why I wasn't hired. I am in the process of going through the top 30 questions and revising them. Scott
I have read your material and have done a coaching session with Rob about 5 months ago. I came up to your home with my friend Lucas right before a seminar you did at Chabot College. During your seminar you had me stand up and tell the people about my experiences with you and Rob. Well, everything is working out great. I am 4th on the list for Stockton and number one on my dream department. I have a psych test Thursday and would just like to hear your advice. I read your special report over and over, but it would be comforting to hear your voice. Thanks for the help and encouragement so far. Hope to see you at the SFD bage ceremony one day. Thanks, Khris
Captain Bob; I purchased your interview package, tape, work book and audio cassettes. I used them, developed my script and did well on the first interview for Portland, Or. I am 50th on their list. That was back in May of 2003. I just got a letter on Friday informing me that I only have a week to prepare for the Chief's oral as it is this coming Friday the 27 of August. I am going to work up a new resume, form a new script and record myself to practice. I know that using your program gave me an edge going into my first interview, they actually asked me 2-3 of the exact questions I had prepared for! I am already nervous for this next phase and this is the job for the department I really want. The list is for firefighter, and I am already finishing my paramedic training. Additionally I have a college degree and 2 years of volunteer experience under my belt. I am thinking about getting coaching from you and or your son, but I am working on a student's budget. Do you have any suggestions for me to improve my chances and become a better candidate? Sincerly, John
Captain Bob, I met you a few months back while standing in line to pick up an app. for Stockton fire. You asked me what i was doing to prepare for the job of firefighter. I had just started medic school at the time and you where right. It was the hardest thing i have ever done. I purchased all of your information a few days after meeting you and was shocked how much i didn't know. I just wanted to thank you for actually helping me through my medic school. I started all of the pre req. the day after my honeymoon and quickly found out this would not be easy trying to divide my time between full time work and school. What i was forgetting was my wife. Medic school really took a toll on our marriage as you can imagine. As i came to the last few chapters in your book i realized what was happening. I was so stressed out over school i forgot to give my wife to attention she deserves and needs. I made the effort to spend a majority of my free time with my wife and worked on my communications with her. We are going strong now and our relationship is better than ever. The lesson i have learned is like you said " Don't forget the home front". I hope to be e-mailing you soon about getting my badge. Thank you for sharing all of you wisdom and your passion to help others. Sincerely, Joe Holland
I just wanted to drop an email thanking you and letting you know that I just scored 100%, yes this is NOT a typo, 100% on my oral interview. Your books and tapes have totally changed my whole theory of how I take the oral interview and I know I would not be where I am now if it wasn't for you. Captain Rob, I am terribly sorry we could not have a chance to get together over the phone before the interview, my schedule has been crazy with the 2 jobs, wife and school, as you could well imagine! I just really needed to say thank you to you and Captain Rob, and god bless you
Hey! Just thought I would let you know .I had my Glendale interview yesterday and I am very excited! Can’t really say that I nailed it ,but, for the first time I was able to format some of my script ,and I think I see what you are talking about.
I feel that with help from you and rob I will be successful In getting my badge.
I received your gold package Saturday afternoon, and I purchased a tape recorder!!! WOW this thing is as uncomfortable to talk to as an oral board!
Anyway, I just wanted to tell you that I am following your suggestions now ,and I am ready to (come in out of the cold )
I have many apps in, including Long Beach .I would like to continue to progress in your program with coaching and what ever else you suggest.Steve
hello, my name is Jan. I saw you on-line and wanted to thank you for your advise
on one of my posts and the CD/tape you have put out. I saw many mistakes I have
made in previous interviews and have taken measures to correct them. I had 1 of
2 interviews with the Madison Fire Department here in Wisconsin and am just
keeping my fingers crossed. Thanks again
I was referred to you by my good friend Dan who used your
Dear Capt. Bob:I purchased your tapes/video about 8 months ago. I was able to do well on the written, pat, and oral and received a call about a week ago that I am scheduled for a Chiefs Oral in about 2 weeks. I did the things you suggested for the oral (practice, tape, signature story, etc), but am sensing some anxiety due to the fact that this the chiefs oral format is more "a get to know you" experience. I reviewed your website regarding the chiefs oral, but any suggestions would be appreciated.Take Care,Cole
Cole:Bravo on your success. The anxiety is normal because you do not know what to expect. Just keep using your best stuff you have prepared.
When you're ready for private coaching, call my son Rob direct @ 707-869-1330, e-mail: firstname.lastname@example.org
Multiple Job Offers!
I keep reading and hearing
how no one is testing or hiring.
Good day sir-
Hello Captain Bob—I have been using your audio/video and books for entry level firefighter interviews. I also just completed a coaching session with your son Rob. It took me several hours to recover from his blows to my pride but I am Sooo glad I had that opportunity. My skin is a little thicker after Rob worked me over. I appreciated the brutal honesty.
Thank you so much for all of your VALID information. I’ve spent years looking for this kind of help and direction. Kirk
Hello Rob its Colin McElroy, you coached me with me
Seattle interview a
Subject: Re: Coaching
I've talked to you a number of times on the phone and you have yet to steer me wrong. In the last year, at different departments in the Chicago suburbs, I've come up 2nd out of 115, 3rd out of 250, 2nd out of 75, and 1st out of 35. Every time, I got an immediate job offer. Before I got into the firefighting process, I thought I would fly through all of the polygraphs and psychological interviews. (I have bachelors degrees in psychology and biology from a Big Ten school.)
How wrong I was. The first department I was extremely candid and got bounced at the poly. The second and third department I passed the polygraphs but was again honest to a fault and I got tossed at the psychs.
After learning a hard lesson, I got your "Conquer the Psychological Interview" report and the one recommended by you from another site. I breezed through the psychological interview at the fourth department after reading the reports.
However, next week, I have to go back to the same polygraph place as job one now with job four. I'm messing myself, thinking no matter what I tell them I'm screwed. They have the results from my first one. If I tell them the same thing as before, I get bounced, and if I tell them something different and pass the test, it won't match the first one.
If I had found your site BEFORE I took those flunked psychological interviews, I would have the badge. A great girl I met, after telling her about getting rejected three times, and why I did, (I believe it had a significant role) stopped dating me. To all of you who don't think you need it, and have yet to take your first psych, BUY THE DAMN REPORT! It is so worth the 20 or 50 or 100 bucks. The starting salaries of those jobs ranged from 37 to 41 thousand dollars. I've spent thousands of dollars and years of my life to get my medic license and firefighting certificate, all for naught. If you're even THINKING about not getting this report, you might as well go be a parking lot attendant. If I had found this site in the first place, I would have the dream job and the dream girl-instead I'm still looking for my first badge. This story is entirely true. Don't learn this lesson the hard way like I did.
More on the Psych Section of our FREE “101 Inside Secrets How to Get a Badge by Clicking here:
As Dan knows, “Nothing counts ‘til you have the badge . . . Absolutety nothing!”
Dear Captain Bob-
I just had my first oral board in over three years a few days ago. I've been a full time firefighter-medic here in michigan for the past three years, but am looking to make my escape (why not get on a world class department? and besides, there has been an awful lot of talk about layoffs, so I may as well stay a step ahead). In the past, I always found interviews to be very tough; I would find myself shaking, my voice would change pitches of its own accord, and at best, I would manage to stammer out some very weak answers.
Buying you audio and video tape package was one of the best things I ever did. I practised with a tape recorder and video camera, and memorized my script. Then the big day came. I found that while waiting for my name to be called, I got a little nervous, but not as nervous as I had been in the past. When I was called, I walked in with far more confidence than I had in the past. I felt that practicing had removed much of the nervousness. I was still a little shaky, but nothing like my last interview.
The interview itself was unlike any other interview I've ever had. The three panel members showed no emotion at all, and asked me eight questions, which were also written on the table in front of me. Some of the questions, I know I nailed. Some of the questions were very vauge, and when I left, I felt worried that I had dropped the ball. Adding to my anxiety was the fact that I was only in there for about seven minutes, far less than half the time allowed. None of the questions allowed room for a "Signature Story." Should I have taken more time, and forced a "Signature Story" into the interview? Is it a bad sign that the interview was over so fast?
Sorry my email is so long, I know you're busy, but I would appreciate any thoughts.
Also- do you sell products for written tests?
Thank you for your time (and your products!)
Dear Captain Bob,
Captain Bob, just wanted to say it was a pleasure meeting you finally in person. The seminar was great and the coaching INVALUABLE. Rob was able to help me so much. I still have some work to do in polishing up my presentation, however I feel alot better now that I got the coaching. Rob had so many great ideas and ways of saying things that I can now bring out. I'll keep you updated. Much appreciation. Thanks! Nate Phoenix, Arizona
Hey Capt. Bob,
dear Capt. Bob,
Dear Captain Bob,
I attribute being #5 as opposed to # 40 to your
program. I actually got
Hey Captain Bob! I bought your audio/video program
a year ago
I've used your audio/video pack, done private
coaching with Rob and have improved my scores dramatically. In fact, I'm
going to my first Chief's Oral ever on Monday, with a deputy chief for the
Alexandria Fire Dept.
I intend to stay on that "winning pony", but was
wondering if you could give me any insight on what to expect. How
different will this interview be from the oral board?
Dear Captain Bob,
I am writing to express my deep appreciation for all the help, encouragement, support and motivation you have given my husband. He has corresponded with you by phone and e-mail on several occasions. I have noticed such a dramatic change in my husband's attitude regarding testing. I have never seen him work so hard to achieve his lifelong dream of becoming a Fire Fighter. He has taken advantage of the advice you've given, via e-mail, phone, website and tape and it has increased his confidence greatly. He is really working hard this year, dissecting every question, putting a lot of thought into each and every question, using his tape recorder and using all the advice he can get from you. He does not have the badge yet but I personally feel that it's going to be his turn soon thanks to you. I am really thrilled and grateful that he found your website. Most of all I am really grateful that you have generously spent your time helping him, by responding to his emails and answering his phone calls. You don't see many people these days giving of their time to help others achieve their dreams.
My husband plans on taking advantage of your coaching. I hope we can then meet you in person. When my husband gets on the job I will make sure to tell everyone that he did it with the help of you. Thank you so very much! Thank you, thank you!
Hi Capt. Bob -
Hello Captain Bob, This is Vincent Camp. I just made 33 in March and i'm
very excited about my progress toward being an S.F firefighter. My dad told me
to put in my application for the S.F fire department in August of 2001. The next
step was the written test in September of 2001. I received the written test
results in December of 2001 and thank GOD I passed. The next step was the oral
in March of 2002. I received the oral results on May 1st 2002 and thank
GOD I passed.
The best feeling about all of this is that I never
had any prior education in the field of firefighting and this is my first
attempt trying to pursue this
Your teachings are so effective that by test time I
felt very confident. In mid January of 2002, my father paid for me to attend
your son Roberts' coaching session. I studied his material approximately 10
hours in a month and a half.
With Robs' coaching style I gained great confidence
for my oral. Captain Bob,
keep up the good work and to your students DELIVER THOSE NUGGETS!!!!!!!!!!!!!
Captain Bob, my name is George Santos. I
Once again, thank you for an impeccable job coaching. I really liked the reactions I got from the oral board today. I had six questions, I didn't gag, I didn't over-yakk but I told just enough of my own stories to keep 'em writing. One fellow crammed three lines of handwriting into a single spaced comment box, and another guy had exclamation points all over his notes on one of my answers. I had them listening with rapt attention, smiling in the right places and they almost seemed disappointed when I finished my answers.
P.S. I referred a friend of mine to you. I shoulda done it sooner, but I was a little selfish on that account. Hopefully you'll hear from him tomorrow, his oral is on Wed. I know he should have more time, but after all, friend or not, we're competing for the job. A last minute polish on his part, with your guidance, may really be good for him.
Hey Rob! The big day is tomorrow and I know that I am ready. I have been going on the big 3-4 hour drives by myself over the past few weeks and I am ready to go in there and get the job. Two nights ago I had a physic tell me that I was going to place second on the list ( I'll take any positive influence that I can get at this point). Thank you very much for the services that you and your father offer. I believe that what you do is help the true firefighters jump through the hoops that have been created it seems to keep out the firefighters and let in the book worms. I have realized that it takes more than being a good firefighter to get this job and what you have done is not only brought me to a level to compete for this job but put me in a class above the rest. I will call you or e-mail you tomorrow to let you know how it was.
Where have you been all my life????? I have
searched bookstores, firefighter magazines, I even bought the video of chief
somebody from southern Cal that invented the "Clone answer". Nothing out
there... Nothing, has helped me like your tapes. I haven't even started
using the tape recorder yet (I'm still working on my script). But I've
learned more from your tapes than three years of testing and a decade of career
By the time the chief board came I felt ready.
In the board there was not one question they asked I didn't have a pre-planned
answer for. Much like your program but, I never used a tape
recorder. After that I did a background check. My background in real
clean, and some of the guys I met from the stations tours were telling me I was
as good as hired. But... yep, you guessed it, no job offer. This
really sucked because I was away in
Dear Captn Bob,
I just had my interview for Santa Clara County Fire on Jan 11th. The strategies that I learned from your website and Audio/Video package were integral in helping me structure my responses/research. Four out of seven questions were variations of your 30 most asked questions. It was my first oral interview. Once I got over my first initial blurred vision, dry mouth, shaking hand and stone face I relaxed and shined. I will know my results on Jan 20th. Something that I found very valuable in my prep was reading the departments business plan.
Thanks again, Andrew
I think I am one of the perfect candidates for your program. why?? I have ff 1 & 2 in with California, Arizona, & Dept of Defense, and full-time experience over the past 6 years. I always score high on written test, yet still botch the orals!!! Upon doing my station visits for my next oral (coming up on the 16th), the newest ff/para on the dept gave me the tour (unfortunately I showed up unannounced, now i know better) and I asked him directly what he did special to get the job. He directly told me about your program, which unfortunately have never heard of since I botched another interview a month ago!!! Upon receiving your program I've learned more the first 24 hours than I have the past 6 years on how to get my dream department (or close to it ) badge. I'm permanently attached to my tape recorder now too.. Thanks for putting the package together!!!
I've been reading your site, and wow! I wish I would have found it earlier!! great site!
I really want to order your video set, on interviews. Please send me
a link or something to order it! Thanks a million Shane.
Hi Captain Bob,
My name is Steven Antle. I live in Winnipeg, Manitoba, Canada. I am currently enrolled in the selection process of my local Emergency Services College and need your help. I have recently heard about your entry level audio/ video program. From what I've been told it is the single most important tool for recieving a badge. I have already completed the physical and written exams and passed with flying colors. My oral exam is on the eleventh of January and fear that because I live in Canada, my package won't arrive in time to assist me in my quest. I am up against terrific odds this year because the College is only conducting one hundred twenty interviews and are accepting sixty four students. With your help I know I can get that Badge. What should I do?
Dear Capt Bob:
A funny thing happened on the way to earning my Paramedic cert. First of all I was able to use my interview skills to talk my way into the Mountian-Valley Medic program, all applicants are supposed to have at least 1 year ambulance experience. I had none.
Now I been offered 3 jobs by three different ambulance companys by using my intervew skills and showing my acceptance letter into the Medic program. I accepted one of the jobs and am now working as an EMT for doctors hospital, on the ambulance in Yosemite. I also get to help out in the Clinic, so I am getting lots of patient contacts. I work 48 hour shifts so I was able to keep my other job.
The doors that have opened up for me because of your advise has just blown me away. I haven't even started to work on the Fire Departments. Once I complete the Medic program I think I'll be in a position to pick where I want to work. Becoming a medic is going to be the best thing I ever did. Thank You again for your advise and encouragement.
I used the oral board and promo tapes a few years ago and then loaned them to someone who never returned them. I wanted to replace them. I recommend them to anyone asking for help in getting hired or promoted.
Keep up the good work - thanks - happy holidays,
I have this dept. that may want to give me a polygraph for a fire
PS you tape and private coaching has got me these two great opportunitys. James.
Hi Captain Bob,
I'm ecstatic to say the least......but now I have the big interview in
two weeks. Personnel told me the interview should take about a half
hour. I know its all or nothing now......
You probably don't remember me as we've only spoke via. e-mail once, and a few months ago at at that. Anyway, I've been testing hard for about 18 months now, and after reviewing your audio/video package and practicing numerous times, I am seeing considerable improvement in my oral scores. In fact, prior to learning how to "present my package," 40th was my highest ranking on any Dept. lists. Since, I am ranked 2nd on a smaller department, and am going to a Chiefs Interview for potential hire in 2 weeks! FYI - I called and spoke to Rob for private coaching a week prior to my initial interview for the County Dept. for which I have the upcoming Chiefs Interview.
Thank You. Kevin
I purchased your tape set recently, and I have to say thank you. My first interview after the tape was a 93%. I have never scored that high. I am well on my way to improving and getting my job I deserve. Thank You.
Hi Capt. Bob-
I just had My Oral interview with a Fire Department. When I answered a question , one of the battalion chiefs said you nailed that question. When I told them about their department, they told me that I really did my homework. Thanks for helping me bring my own nuggets to this party, I will let you know I go further in the process.
A week or so ago, I ordered your material on interviewing. Today, I had my second interview with a city and town that are doing a joint recruitment. I probably won't know for a while exactly how well I did, but it felt good.
I like to give thanks where it's due, I watched the video, listened to the tapes, video taped myself and as a result, I felt more prepared. Thank you for helping me help myself to become a better candidate.
I have my first interview with Phoenix Fire this afternoon, and I expect it to go as well or better. Jeff
I just wanted to let you know that I just got your
Captain Bob, I just wanted to let you know that I just got your audio and video combo. I upon listening knew exactly why I didnt get farther in the process last year immediately. I cloned myself in so many ways and was totally unaware of it until I listened to you and how you talked about the different areas of cloning.
I am really looking forward to putting it to practical use.
I have until January to get ready for next years process.
The first oral boards will be conducted sometime in May. Sometime before
then after I practice and get my nuggets together I will be getting together
with you for some coaching.
I took a psych test with the written, I don't believe there
is one for hire. It is a real small rural Iowa Fire department (a start
nonetheless) I nailed the psych after getting your stuff and doing a teleseminar
with you! I got a 96 on it out of 100!
Hi Captain Bob!
My name is Joe Donnelly. I just purchased the
Dear Captain Bob,
Already I've watched the video and listened to the tapes
twice. Because of you I am encouraged more than ever that I will indeed get that
badge -and soon, despite the fact that I have no certificates to speak of and
have been a member of a
My agility test is in a few weeks and I'm fitting up for it and confident, and then of course the oral board will follow very soon after. I plan on studying for the oral like nobody's business.
I have to take this time now to say that you are a very
I am currently employed by a bay area department but it is not what i am looking for to fulfill all of my dreams and goals that i want to achieve in the fire service. I am in the process of a test write now as we speak and my oral is in about 3 weeks! I want to shine too put myself in a position to have a shot at the badge.
I am asking you for help on what can i do to
You are the man with all the nuggets...what else do